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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,560 Reviews

6,560 Reviews of Al Hendrickson Toyota - Service Center

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May 20, 2023

Excellent service, fast and efficient, the people are very friendly and helpful, I recommend going there to do your maintenance More

by lorraineedwards_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Elder Sr
May 22, 2023 -

Al Hendrickson Toyota responded

We're delighted to hear about your excellent experience at Al Hendrickson Toyota! Our team is committed to fast and efficient service while providing our customers with the best in personalized care. Thank you for recommending us for maintenance. Until next time, drive safely!

May 20, 2023

Service player has always been friendly and efficient. Service has always been on time and well taken care of. and well performed. We have never had a problem with any of the service at Al Hendrickson se More

by HNIEDEL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
May 22, 2023 -

Al Hendrickson Toyota responded

We're glad to hear it! It's wonderful to know that our service team has consistently provided you with great customer service and timely, efficient maintenance for your vehicle at Al Hendrickson Toyota. Thank you for sharing your experience with us!

May 20, 2023

Brought my car in for factory recall on the paint. Waited 3 weeeks for a response and Was told to go to another dealer . Word on f mouth is the best advertising … unless I hear from management… my More

by RJAYGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
May 31, 2023 -

Al Hendrickson Toyota responded

We're sorry to hear about the delay in our response time regarding your factory recall. We understand your frustration and apologize for any inconvenience this may have caused. We would like to make things right with you. Without your full name, I cannot locate your contact in our system, but please don't hesitate to reach out to me directly so we can assist with your concerns. Thank you. Norman Frantz - Service Manager - 954-545-6931

May 20, 2023

Good, work,atention, service, persons , time, quickly, save, coffee, water, TV, oil, computer , information, stickers More

by FCRISTINA.MIRANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Mohi, Shedrick Anderson
May 22, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that your experience with us at Al Hendrickson Toyota was a positive one! It's great to know that our team provided excellent attention to detail, quick service, and helpful information. We hope you enjoyed our amenities like coffee, water, TV, and computer while we took care of your vehicle. Thank you for taking the time to leave this lovely review!

May 20, 2023

the service was quick and friendly. less than 5 minuets to take my car. less than 1 hour to get it back. More

by amldmks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michele
May 22, 2023 -

Al Hendrickson Toyota responded

We appreciate your positive feedback about your experience at Al Hendrickson Toyota! It's great to hear that our friendly team provided you with quick service. We hope you continue to enjoy your vehicle and we look forward to seeing you again for any future needs.

May 20, 2023

Great service greatvv CB people and wait time was a little longer than wanted check out good More

by RENESG.44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Al Hendrickson Toyota responded

Thank you for your positive review! It was our pleasure to provide great service on your vehicle, and we apologize for the extended wait time. Your patience is appreciated and our team at Al Hendrickson Toyota hopes to have the opportunity to serve you again down the road!

May 19, 2023

Being a JM Family Associate has it’s perks! Our contact Klaus immediately facilitated the pick up from campus via Michelle and my vehicle was serviced and returned in no time! Outstanding servi More

by JERRY CINTRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus & Michelle
May 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that Klaus and Michelle delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

May 19, 2023

Excelente servicio, rápido y eficiente las personas muy amables y colaboradoras, recomiendo ir allá hacer sus mantenimientos More

by RAUMOLINA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos verle en el futuro!

May 18, 2023

Thanks to the entire Toyota service team, whenever something goes wrong with my car you fix it and the truth is that they have always been good for me! the only thing they need is to lend me a car whe More

by VELAJANY06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with our team. With regard to the rest of your feedback, we apologize for any inconvenience regarding our loaner availability. If there is anything more we can do. assist you, please don't hesitate to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

May 18, 2023

all good, but not transparency with the costs. no no no no no non no n o More

by averasantander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the team. With regard to the rest of your feedback, we never intend to mislead our guests, and I would be happy to speak with you to see what more I can do to address these concerns. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

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