Al Hendrickson Toyota - Service Center

They tried to keep my car overnight when I told them I didn't want to leave it, didn't call me back to come get it, so I went there before they closed and found out they didn't even look at my car. I had didn't want to leave it, didn't call me back to come get it, so I went there before they closed and found out they didn't even look at my car. I had to go get my own parts from another local Toyota because they were on backorder for 6 days. They could have called around local to minimize my wait time. They had my car for 11 days. And 4 days after I got it back the engine light came on again. Told me to come back on the weekend but didn't say that the diagnostic guy is only in on Saturdays, not Sundays. Then the 2nd issue they told me wasn't related to the first, even though it was, and wanted to charge me $700 to fix it on top of the $650 I already spent. Terrible service, poor communication, they don't care, felt taken advantage of and written off. More

The service advisor was professional and said the car would be ready in about 45 min. Yo an hour. 45 minutes later my car was ready! would be ready in about 45 min. Yo an hour. 45 minutes later my car was ready! More

This dealership is good they see you on time ,they will call you when they are finished call you when they are finished More

My Service is always great with the service advisor Klaus! He is always professional and courteous! Klaus! He is always professional and courteous! More

I came in with a problem that they couldn't solve. I paid $107 and feel like a fool when the money is paid but the problem is not solved. although the guy at the front desk Michael Staller was helpfu I paid $107 and feel like a fool when the money is paid but the problem is not solved. although the guy at the front desk Michael Staller was helpful, I really liked how he tried to give an excellent service. More

I have filled tjis out 3 times not sure why you keep sending this. Service is always great sending this. Service is always great More

Toyota keeps emailing me. Over and over. I got tired of them emailing me everyday. Over and over. I got tired of them emailing me everyday. More

I paid almost $1000 for a repair and within 24hrs, the same thing started again and no one has returned my call after leaving multiple messages. same thing started again and no one has returned my call after leaving multiple messages. More

Jarret was a great service advisor only issue I had was I was told it would be an hour wait, but it was more then 2 hours and I arrived an hour early to my appointment. was told it would be an hour wait, but it was more then 2 hours and I arrived an hour early to my appointment. More

Outstanding service. John helped me with all my questions. He got a supervisor for the ones he could not answer. Everyone was great John helped me with all my questions. He got a supervisor for the ones he could not answer. Everyone was great More