Al Hendrickson Toyota - Service Center

Christopher was great. He communicated to me very well. Service was very good. Great job yesterday. He communicated to me very well. Service was very good. Great job yesterday. More

Macwood is awesome! ! Always on point with letting me know what’s going with the vehicle ! Always on point with letting me know what’s going with the vehicle More

I bought a brand new 25 Corolla from another dealer. At 200 miles the low oil warning came on. I checked the dipstick and the level was normal. I brought it here thinking it was a simple repair. It turn At 200 miles the low oil warning came on. I checked the dipstick and the level was normal. I brought it here thinking it was a simple repair. It turned out to be a nightmare for them and me. Toyota engineers got involved but nothing seemed to fix it or make sense. After almost a month I contacted Toyota. They offered to buy the car back. I asked for an exchange which they agreed to. On that call they told me of a previous repair right off the boat that wasn't disclosed at time of purchase. I told the service writer who passed that on to the tech. They finally figured out what was wrong. It was sloppy work from the previous repair at another dealership. As of this writing we have the car back and it's fine but Toyota is still replacing the vehicle. While most would consider this a bad experience A.H. kept me informed every step of the way and they were great. I also want to thank Toyota for doing the right thing as well. I will continue to have my car serviced at AH. More

They were on time. Customer service was spot on. John (Tuna) was extremely professional. And I was out of there in an hour. Customer service was spot on. John (Tuna) was extremely professional. And I was out of there in an hour. More

Very courteous representative and prompt service. Thank you online communication was helpful. I will be back. Thank you online communication was helpful. I will be back. More

Mr Terry was quite helpful. Mr Isia Lopez was extremely helpful. He gets a 10 out 10 for customer service and courtesy. However, the guy at the front near the drop off box sho Mr Isia Lopez was extremely helpful. He gets a 10 out 10 for customer service and courtesy. However, the guy at the front near the drop off box should be trained properly. No customer service skills. More

My service rep, MacBook was very nice. He worked within my schedule. My car was finished in a very reasonable time. I was kept informed throughout the process. He worked within my schedule. My car was finished in a very reasonable time. I was kept informed throughout the process. More

Tango 3 meses con el auto me dijo cualquier problema tengo con el auto mi garantia te cubre me fri el martes ello me pirdio 1500us para areglerlo no tango dinero me entregaron el auto sin areglar es un tengo con el auto mi garantia te cubre me fri el martes ello me pirdio 1500us para areglerlo no tango dinero me entregaron el auto sin areglar es un abuse muy grande me lastime y me siento muy lastima..... More

My service advisor Jarrett is the best. I’ve appreciated working with him over the last 8 years. I’ve appreciated working with him over the last 8 years. More

Good service center. Has plenty of seating in waiting area. Waiting isn't too long. They give you video updates on your vehicle and recommendations. Has plenty of seating in waiting area. Waiting isn't too long. They give you video updates on your vehicle and recommendations. More