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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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April 30, 2023

Excellent and rapid attending. .I recommend for everybody. The best service ever in Miami fl More

by CANOVA.HELICOPTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuna
May 01, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We hope to see you back again at Al Hendrickson Toyota. Safe travels!

April 29, 2023

It was a little confusing figuring it where the line started for meeting a service rep. More

by TRINA.M.CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing this feedback with the team, Trina. We are always striving to improve the customer experience here, so we hope to have the opportunity to assist you again in the future.

April 29, 2023

It was a good experience although they took a while to deliver the car to me according to the estimated time at first but in general it was a good service More

by PIPEURBANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Al Hendrickson Toyota responded

We appreciate your five-star review, Pipeurbano. We are glad to hear that you had a good experience with us at Al Hendrickson Toyota, despite the delay in delivery. Thank you for choosing us, and we hope to see you again soon.

April 29, 2023

She was so good to me the only one who took care of me good More

by MATILDECHACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 01, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing your support! We are happy to hear that you were well taken care of and we hope to see you again at Al Hendrickson Toyota. Drive safely!

April 27, 2023

Great service, attention as needed, very professional all the time. Friendly and courteous. Highly recommend. More

by gmas0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb
Apr 27, 2023 -

Al Hendrickson Toyota responded

The Al Hendrickson Toyota team is always here to help you out! Thank you for supporting Al Hendrickson Toyota and we will see you next time!

April 27, 2023

Jarrett is an excellent service advisor! He remembers me from visit to visit and always has me in and out as quickly as possible. More

by DEBORAH.JOURNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Al Hendrickson Toyota responded

We can't wait to pass along your kind words to Jarrett! Thank you for being a loyal customer of Al Hendrickson Toyota!

April 27, 2023

Jennifer in the service dept was great & had work done on time. She kept me informed on the cost, issue, & finish time. More

by DAN.COURSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Apr 28, 2023 -

Al Hendrickson Toyota responded

We appreciate your review, Dan! Jennifer is a valued member of the Al Hendrickson Toyota team and always provides top-notch service. We're glad to hear she kept you informed throughout the process and completed the work on time. Have a great rest of your day and safe travels ahead!

April 25, 2023

My one disappointment is that it took 5 hrs on a Saturday to service my vehicle. This should not happen I had a scheduled appointment and I should have been advised that it was going to be long I would have More

by ANTONESCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. LaPorte
Apr 27, 2023 -

Al Hendrickson Toyota responded

I am so sorry that your service visit took longer than anticipated. We certainly expect more for our valued guests, and I will be sure to discuss your feedback with my team to ensure we are providing timely care. If there is anything else you'd like share, please don't hesitate to get in touch. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 25, 2023

Chris is the best , hi always try to help me hi is perfect example of good customer service I always try to make appoiment with him More

by Martharitmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear that Chris provided you with excellent customer service during your visit to Al Hendrickson Toyota! We appreciate your kind words and look forward to seeing you again. See you then!

April 25, 2023

I have worked with Jarrett Elder for several years now. He's the best! I wouldn't have it any other way. Other dealerships have nicer facilities for both the customers and the service personnel that I woul More

by BOBBIJRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that you've had a great experience with Jarrett at Al Hendrickson Toyota, Bobbi! We appreciate your loyalty to our dealership and your trust in our team. We always strive to provide the best service possible to our customers. Thank you for choosing us for your vehicle needs.

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