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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews
Call Service Center (954) 448-7257

6,454 Reviews of Al Hendrickson Toyota - Service Center

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May 04, 2023

Car sold new defective I had an accident because of this part the car skidded and I paid for it now the car is broken and I pay the installment without using it and no one helps me a terrible experience but More

by SUNDASPLAYERSAGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023

Everything was perfect again Chris K is the best told me I get out of there in an hour I didn't even have an appointment it was a beautiful thing More

by phillyhead4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Al Hendrickson Toyota responded

We are grateful for your kind words. It is great to hear that Chris provided an exceptional service experience! Thank you for choosing Al Hendrickson Toyota for your automotive needs. Drive safely!

May 04, 2023

Lento pero bueno . Cada vez somos más hispanos y esperamos encontrar mayor número de customer service que nos quieran dar el servicio en español More

by frankhrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
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May 05, 2023 -

Al Hendrickson Toyota responded

Agradecemos su comentario lindo y cinco estrellas, Frank. Nos hace felices saber que usted encontraba los servicios de Al Hendrickson Toyota satisfactorios, y compartiremos sus observaciones con mi equipo. Nos esforzamos constantemente para mejorar la experiencia del cliente y para satisfacer las necesidades de nuestra comunidad hispana, y esperamos que sea evidente. ¡Esperamos verte de nuevo pronto!

May 04, 2023

Clause is the nicest person at Toyota. Professional and makes you feel confident it will get done correctly. More

by joannabhau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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May 04, 2023 -

Al Hendrickson Toyota responded

Joanna, thank you for reviewing us! We are so glad to hear that Clause delivered such a successful service experience. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

May 04, 2023

Clause is very professional. He makes you feel that things will be done correctly. Very friendly. More

by joannabhau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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May 04, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind words about Clause and hope to see you again at Al Hendrickson Toyota!

May 04, 2023

Everything was handled very well , longer wait than was told. It was only oil change, but happy with service More

by yankfan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2023 -

Al Hendrickson Toyota responded

We're glad to hear that your experience at Al Hendrickson Toyota was positive. Our team appreciates your trust and support in choosing our dealership for service on your vehicle. We hope to have the opportunity to continue improving your experience with us.

May 03, 2023

Should be a little quicker on doing oil changes waiting three hours is a long time More

by VMAGLIULO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave Al Hendrickson Toyota a five-star review. We do apologize for the wait and appreciate your patience. Take care, and we'll see you next time!

May 03, 2023

Worst dealer I have ever dealt with. They lied . Promised things that they do not deliver. More

by LTJESUS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesner Larose
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Al Hendrickson Toyota responded

We run an honest business, so it's concerning to see this feedback. I apologize for any miscommunications here and would like to understand better what has gone wrong. Please give me a call so that I can further address your feedback and improve this. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 03, 2023

Took care of me late in the day and had me in and out in no time. Professional service and nice waiting area More

by ISAACBRIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Al Hendrickson Toyota responded

We appreciate your business and five-star recommendation! Our team at Al Hendrickson Toyota is glad to hear that we were able to provide professional service and a comfortable waiting area. Drive safely until we see you next time!

May 02, 2023

I service my car in the coconut creek location and comfortably say it’s always a good experience. Jarrett always gives exceptional service. Him and the guys make the process quick and convenient. More

by KEREN8168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Al Hendrickson Toyota responded

We appreciate your feedback! Our team at Al Hendrickson Toyota is happy to know you had a great service experience with Jarrett, and we will be sure to pass on the kind words. Drive safely, and we hope to see you back!

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