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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews
Call Service Center (954) 448-7257

6,454 Reviews of Al Hendrickson Toyota - Service Center

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May 07, 2023

I would recommend getting there VERY early on a weekday for even a simple oil change. Arrived at 7:30 Fri, and job finished by 8am. Also had 4 other regular maintenance items completed within 1.5hr (woul More

by lynjodel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Al Hendrickson Toyota responded

We are glad to see you were happy with Chris' service! We truly appreciate you taking the time to share this feedback about Al Hendrickson Toyota. We look forward to assisting you with your car needs in the future.

May 06, 2023

Highly efficient and very well orchestrated. Excellent customer service. I look forward to working with them in a near future! More

by RONALD.SCHREURS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
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May 08, 2023 -

Al Hendrickson Toyota responded

Ronald, it's our pleasure to deliver thorough and professional customer service! We also look forward to continuing our relationship with you at Al Hendrickson Toyota!

May 06, 2023

Adviser rude, has to learn how to work with costumers, no patience, very unprofessional . No recommended More

by LORENAAILAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

Customer service is our number one priority so your review is very disappointing to read. This certainly does not sound like the courteous professionalism we strive for and I am so sorry for any unfriendliness you encountered. I will be sure to address your concerns with the rest of my team, so if there's anything else you'd like to add, please reach out to me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 05, 2023

Always helpful, and best service guys ever! !! Happy to have worked there for awhile as a shuttle driver!! More

by photosbysusancc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
wilnord charles
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May 05, 2023 -

Al Hendrickson Toyota responded

We are grateful for the kind words and your support. It's great to hear how helpful our service team has been and we're proud to have had you as one of our team members. Thank you for choosing Al Hendrickson Toyota and we hope to see you again for your next service appointment.

May 05, 2023

The service was great and fast, but think about it try to put a carwash for the customer More

by JACQUONICO5936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Al Hendrickson Toyota responded

Thank you for this 5-star review of Al Hendrickson Toyota. We truly appreciate your feedback and hope to see you again in the future.

May 05, 2023

Very good service. I am always pleased with the expertise of the workers. They do quality work. More

by paul988317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Al Hendrickson Toyota responded

Thank you so much for supporting Al Hendrickson Toyota, Paul!

May 05, 2023

They provide pretty good information about your service visit. Waiting room could stand some updating. More

by sued285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Al Hendrickson Toyota responded

We appreciate your feedback, and are glad that you found the information provided about your service visit helpful. We also appreciate your suggestion about our waiting room and will take it into consideration. Thank you for choosing Al Hendrickson Toyota as your service provider.

May 05, 2023

Charles was great and the service was great. Also liked the fact that the eta of my vehicle was close More

by MAVITAL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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May 05, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear about your experience. Charles and the team are dedicated to providing great service, and we're happy to see they delivered. We appreciate you trusting Al Hendrickson Toyota with your vehicle needs and look forward to serving you in the future.

May 04, 2023

It was thorough, friendly and professional. I would recommend it to anyone. Price was reasonable too. More

by philips_bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus
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May 04, 2023 -

Al Hendrickson Toyota responded

We're so glad that you found your experience at Al Hendrickson Toyota to be thorough, friendly, and professional, Bruce! We are also happy to hear that our pricing met your expectations. Thank you for choosing us for your service needs, we hope to see you back next time!

May 04, 2023

Car sold new defective I had an accident because of this part the car skidded and I paid for it now the car is broken and I pay the installment without using it and no one helps me a terrible experience but More

by SUNDASPLAYERSAGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

Sundas, we have asked you numerous times to come into the dealership so that we can speak and go over any concerns and as of today you still have not come in. Please make the time to set up an appointment so that we can rectify any issues. Thank you, Jessica Fernandez - Assistant to Chairman & CEO - 954-545-6502

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