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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,560 Reviews

6,560 Reviews of Al Hendrickson Toyota - Service Center

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June 09, 2023

I was delighted to have made a car purchase contract with this company, I received a warm welcome, and the services are of better quality, I encourage you to keep this good quality forever. More

by JACVOLX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear that you had a positive experience at Al Hendrickson Toyota! It's wonderful to know that you received the high-quality service and warm welcome that our team is dedicated to providing. We appreciate your kind words and look forward to serving you in the future!

June 09, 2023

My service technician Klaus Cobb is amazing. He is very detail oriented, gives me the time estimate of what the job will take and keeps me informed of progress along the way. Best experience h More

by annemcm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service technician Klaus Cobb is amazing.
Jun 09, 2023 -

Al Hendrickson Toyota responded

Thank you for stopping by to review Al Hendrickson Toyota! Klaus will definitely appreciate your shoutout to his quality service. See you next time!

June 09, 2023

Service ie great, people are awesome , I’m very satisfied with the service , thank you very much More

by STRONG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Al Hendrickson Toyota responded

It was a pleasure to assist you here at Al Hendrickson Toyota! Thanks for stopping in and leaving a five-star review.

June 09, 2023

Had amazing service! ! Was treated like family!! I highly recommend!! I come all the way from Miami to make sure my car is well taken care of by Al Hendrickson Toyota! More

by beatitudes_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macwood
Jun 12, 2023 -

Al Hendrickson Toyota responded

We're proud to have provided you with an amazing, friendly vehicle service! We appreciate your dedication to our business and look forward to seeing you again at Al Hendrickson Toyota. Safe travels back to Miami!

June 08, 2023

They scam me out of $3,000 for a down payment, my finance bank said they never received that money for the down payment I've calling them i left voicemail after voicemail nobody returned my call, im pissed o More

by CLAUDINEFRANCOIS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zeke Howes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Al Hendrickson Toyota responded

Claudine, it was a pleasure speaking to you. I will see you on Tuesday and we will go over the contract showing the down payment and any other questions that you have. Best regards, Jessica Fernandez - Adminstrative Assistant- 954-545-6502

June 07, 2023

Service was above and beyond what was expected. Jennifer was caring and performed awesome service to me. More

by TIGHTLINE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear that Jennifer went above and beyond with the awesome service at Al Hendrickson Toyota. Thank you so much for sharing your experience! We appreciate your business and look forward to serving you again.

June 07, 2023

My service at Toyota was great my service person is awesome jarret I’m happy with my service More

by Denah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Al Hendrickson Toyota responded

We're delighted you enjoyed working with Jarret and our team at Al Hendrickson Toyota! Thanks so much for the support!

June 07, 2023

I was charged over $200 for a gas cap. After several years of being a customer, I feel that I was ripped off and don’t plan on using them again. My concern fell on deaf ears. More

by Geraldirwin
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jennifer Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Al Hendrickson Toyota responded

We do our best to keep our prices fair and competitive within the current market and I apologize if we've missed the mark. I understand you're upset, but I hope that we do not lose your business. Please reach out if there is anything that I can help with in the future. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 06, 2023

Great experience with Klaus and Norman. I love coming to the facility due to I know I will be treated awesome More

by demondelliott215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
Jun 07, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear that Klaus and Norman provided you with a great experience during your visit! At Al Hendrickson Toyota, we strive to provide excellent customer service to all our guests. Thank you for taking the time to share your positive review. See you next time!

June 06, 2023

Todo con profesionalismo, Buen servicio , sin cita un poco demorado pero todo el servicio es bueno gracias More

by SANDRA0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Al Hendrickson Toyota responded

Sandra, gracias por la reseña! Esperamos volver a verle en Al Hendrickson Toyota!

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