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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews
Call Service Center (954) 448-7257

6,454 Reviews of Al Hendrickson Toyota - Service Center

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May 15, 2023

Not happy this time . Mechanic forgot to connect cooling system . Could explode on the road More

by DMAYAN2012
Recommend Dealer
No
Employees Worked With
Don’t know
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May 31, 2023 -

Al Hendrickson Toyota responded

This feedback is very concerning to receive. We strive to deliver professional and straightforward service, and we sincerely apologize for any oversight concerning your vehicle. I would appreciate the chance to speak with you to see what more I can do to help fix things. If you are willing, please contact me at your earliest convenience. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 15, 2023

Always a great quick experience to get oil change & its a buy one get on free!!! Chris is terrific plus they give me a ride to casino up the street!!! More

by BarbP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

We're glad that you had a great experience with us, Barb! Our team at Al Hendrickson Toyota is proud to offer efficient and convenient services like our buy-one-get-one oil change deal. We agree that Chris is terrific and we look forward to seeing you again for your next service visit.

May 15, 2023

Great service. Jarrett wonderful as always. The car shuttle was really convenient and the driver was nice. More

by yvesvielot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear that you enjoyed the great service during your visit! Jarrett and our car shuttle team are delighted to hear your kind words. Thank you for trusting Al Hendrickson Toyota with your vehicle's care.

May 15, 2023

From my salesman Jeffrey to Al Epstein who closed the deal, everyone was so helpful. Sam and Francesco on the front desk were great also. I have told everyone that's looking for a new car to go to your d More

by cfrancesco714
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Epstein, Sam, Francesco, Jeffery all 5 ?
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May 16, 2023 -

Al Hendrickson Toyota responded

We are delighted to hear that Jeffrey, Al, Sam, Francesco, and the rest of our amazing team at Al Hendrickson Toyota worked hard to ensure your satisfaction! Thank you for having confidence in us!

May 14, 2023

Excellent speedy service. I was taken on time and the service performed was done well and quickly. More

by edmo626
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your business and hope to see you back again at Al Hendrickson Toyota!

May 14, 2023

I was provided with quick and efficient service. I will definitely be back for all my services. More

by alexisrivera22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your business and hope to see you back again at Al Hendrickson Toyota. Safe travels!

May 13, 2023

keep up the good work, and coffee is very much appreciated. word word word word More

by k4dlx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Al Hendrickson Toyota responded

We are thankful for your stellar review and positive feedback about our coffee and refreshments. It means a lot to us! Thanks from the entire team here at Al Hendrickson Toyota.

May 13, 2023

I got back my car with more problems than what I took it in for. More

by BEVJSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
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May 15, 2023 -

Al Hendrickson Toyota responded

We expect more than a 1-star experience for our customers and I am sorry to see we let you down. I'd like the chance to make this right. Would you please contact me when you have a chance so that I may help? Thank you, Norman Frantz - Service Manager - 954-545-6931

May 13, 2023

all was good. i arrived and was taken care of right away got car back as promised. Chat was great More

by LCLAUDIO5712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carve a joseph
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May 15, 2023 -

Al Hendrickson Toyota responded

Thank you so much for taking the time to leave us a 5-star review!

May 13, 2023

I was very pleased with my overall service experience. Also, the wide range of service hours are helpful. More

by TBONANNO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Al Hendrickson Toyota responded

We're glad to hear that you had a great experience at Al Hendrickson Toyota! Thank you for taking the time to share your positive feedback with us. We're happy to offer a wide range of service hours to better accommodate our customers' busy schedules. We hope to see you again soon for your next service appointment!

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