Al Hendrickson Toyota - Service Center

Expensive. I received too many phone calls during my stay about people trying to buy my car (at least 4). I should only receive updates pertaining to my cars se I received too many phone calls during my stay about people trying to buy my car (at least 4). I should only receive updates pertaining to my cars service during this time, especially considering the price tag paid. Additionally, the doors to my preferred waiting area was locked, when I told a manager and another staff member I was brushed off. The other waiting area was filled with sick people in a windowless room, not ideal for waiting 5 hours for service. More

I have a repair pending since 3 services and still it’s pending . And the service person doesn’t inform me with anything . pending . And the service person doesn’t inform me with anything . More

I like that there is a link where one can check the progress of their work. For the first hour waiting it kept telling me it was wait for a technician to get started. Then all of the sudden I got a tex progress of their work. For the first hour waiting it kept telling me it was wait for a technician to get started. Then all of the sudden I got a text that said my car was ready. Weird. Also you guys used to have snacks in the waiting area. No more I guess More

Professional, efficient. Klaus Cobb is an excellent service manager who explains what is needed for service for my car. Greatly appreciate his advice. Klaus Cobb is an excellent service manager who explains what is needed for service for my car. Greatly appreciate his advice. More

Not frendly Bad customer service. Not fill my expectative about the correct service, all the time the persons chance reasons about one problem. Not fill my expectative about the correct service, all the time the persons chance reasons about one problem. More

Great service. Excellent customer service. Jarret is always amazing to help us with our cars. Excellent customer service. Jarret is always amazing to help us with our cars. More

I brought my vehicle in for my normal maintenance which includes my oil change. I originally purchased my vehicle at Al Hendrickson Toyota and continue to get my vehicle serviced going on 5+ years. There c includes my oil change. I originally purchased my vehicle at Al Hendrickson Toyota and continue to get my vehicle serviced going on 5+ years. There customer service is unmatched! My service writer/tech Klaus is the reason I have kept my business with Al Hendrickson. He goes "above & beyond." He absolutely LOVES his customers and he always answers all of my questions. He always confirms if I need a shuttle and keeps me posted on status of my vehicle. I have recommended 2 family members who purchased vehicles as well. The staff is just a pleasure to work with but my #1 personnel there is Klaus and as long as he's there, I'll continue to patron the business. More

I’ve been coming to Jared for over 10 years with every car I own I’m sure all of your employees are great, but Jared is the best. No xx gets me in and out highly recommend everyone who takes their car to car I own I’m sure all of your employees are great, but Jared is the best. No xx gets me in and out highly recommend everyone who takes their car to see More

Chris le Porte was amazing quick and efficient assisted with all my concerns and went above and beyond with his help ! with all my concerns and went above and beyond with his help ! More

Macwood made my service great, especially it is my first time ever at that dealership. time ever at that dealership. More