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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,451 Reviews
Call Service Center (954) 448-7257

6,451 Reviews of Al Hendrickson Toyota - Service Center

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February 08, 2022

I was very satisfied with the service. Jarred is always so helpful and he does a great customer service, he goes the extra mile for us. More

by Letty Aguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2022 -

Al Hendrickson Toyota responded

Thank you for your confidence in our work! We are delighted to have you as a returning customer and we look forward to the next chance to assist you here at Al Hendrickson Toyota.

February 08, 2022

Buena atencion Las personas son muy coordiales y tratan de ayudarte en lo que tu necesitas More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña, Greg! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

February 08, 2022

Thanks to Chris and Jennifer for taking care of my issue. Excellent Customer Service. I appreciate their help. More

by JAMESWILLWERTH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2022 -

Al Hendrickson Toyota responded

James, thank you for the great review of Chris and Jennifer! We are happy to hear that you are a happy Al Hendrickson Toyota customer and we hope to see you again down the road. Have a wonderful day!

February 08, 2022

Overall great first visit / experience, Jarrett was welcoming, knowledgeable, and professional. Recommended repairs and maintenance made sense. More

by MARK_CAPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Al Hendrickson Toyota responded

Thank you so much, Mark! We are thrilled that Jarrett left a great first impression, and we appreciate you sharing so many kind words. Hope to see you next time at Al Hendrickson Toyota!

February 08, 2022

The dealership is my to go place for service. It is clean nice and professional More

by DANIYALJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Al Hendrickson Toyota responded

Thank you for your continued support! We appreciate your business and we hope to welcome you back to Al Hendrickson Toyota again down the road. Drive safely!

February 08, 2022

Service adviser great, cashier lady great, parts counter teller great, long wait for finished service though More

by LUILUCIANOUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
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Feb 09, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your positive experience! We are happy to have you as an Al Hendrickson Toyota customer and we hope to work with you again down the road. Have a wonderful day!

February 08, 2022

This dealership is very professional. Inside was very clean and I like that they had the signs for social distancing.The service was completed at an reasonable time. I love it More

by TCARTER8245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
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Feb 09, 2022 -

Al Hendrickson Toyota responded

We really appreciate your thoughtful feedback! Thank you for supporting Al Hendrickson Toyota, we hope you will continue to choose us for your service needs. Drive safely!

February 08, 2022

Initially said parts were available. Then said parts are out of stock, that too after i went and asked for status after waiting for 2hrs. oil change has been performed And dashboard computer has not been More

by scrum07_balms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2022 -

Al Hendrickson Toyota responded

What you're describing is certainly not the kind of service we pride ourselves on and I'm very sorry to hear that you didn't have a better experience with us recently. Customer care is our mission and feedback like yours will aid us in working towards improvements. If there is anything I can do to help improve your situation, would you please consider giving me a call? Thank you, Norman Frantz - Service Manager - 954-545-6931

February 08, 2022

Good service, great vehicles, prices and financing could be better. The environment of this dealership is welcoming, friendly and professional. More

by WRITE2CARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
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Feb 14, 2022 -

Al Hendrickson Toyota responded

Thank you for your feedback! We are always looking for ways to improve and appreciate you reaching out. It's great to know that you feel comfortable during your time with us at Al Hendrickson Toyota. If there is anything further that I can do to assist you, please give me a call. Norman Frantz - Service Manager - 954-545-6931

February 08, 2022

I had a very pleasant experience they were courteous and timely with my vehicle servicing 👍🏾 More

by shenae Clarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Al Hendrickson Toyota responded

We are thrilled that our team took such great care of you and your vehicle! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your terrific feedback. We hope to see you back again down the road!

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