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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,451 Reviews

6,451 Reviews of Al Hendrickson Toyota - Service Center

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February 10, 2022

Service was great. Always fast . Don’t wait long. My experience was great was happy with the service of my car . More

by Veronicaewan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Anghel
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann, Shedrick Anderson, Brecheneve B
Feb 10, 2022 -

Veronicaewan responded

Service was great.

Feb 10, 2022 -

Veronicaewan responded

Always friendly

Feb 10, 2022 -

Veronicaewan responded

Always friendly and super nice.

Feb 10, 2022 -

Veronicaewan responded

Great.

Feb 10, 2022 -

Veronicaewan responded

Always service my car here . Always happy with the service I receive. Thank you.

Feb 11, 2022 -

Al Hendrickson Toyota responded

Thank you for your continued business and your terrific review! We are grateful to have you as an Al Hendrickson Toyota customer and we hope to welcome you back for all your future service needs. Have a wonderful day!

February 10, 2022

This time was less chaotic, service was performed on time, I was pleased and in my way to do my work More

by JOSELYNMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Al Hendrickson Toyota responded

We are happy to hear that your recent visit was efficient and successful! Thank you for continuing to choose Al Hendrickson Toyota, we look forward to the next opportunity to assist you. Have a wonderful day!

February 10, 2022

Exelente servicio.. me atiende. Henry Delgado super atento Gracias ..hay cafe..te..granolas..danish..todos muy atentos. More

by Capera19
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
Feb 11, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con Henry y el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

February 09, 2022

Without a doubt the most professional and thorough service center around. Klaus always takes care of my vehicle needs at a fair price and in a timely manner. More

by joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Feb 09, 2022 -

Al Hendrickson Toyota responded

Joanne, thank you for the great review! We are thrilled to hear that Klaus delivered such a successful service experience. We appreciate your confidence in the Al Hendrickson Toyota team and hope to see you back again down the road!

February 09, 2022

Service was excellent and Klaus service s an extreme asset. Very professional and knowledgeable. I would definitely recommend my friends to him. More

by BEEBAR7143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Feb 09, 2022 -

Al Hendrickson Toyota responded

We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive visit with Klaus. Thank you for giving us a great review!

February 09, 2022

I arrived with my car and someone immediately came over to me. I went to the counter and was helped right away. Service was very good. More

by connien5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Al Hendrickson Toyota responded

We are thrilled that our team was so caring and attentive! Thank you for giving Al Hendrickson Toyota your business and your positive review. We hope to see you again down the road!

February 09, 2022

Service provided a list of request for repairs and I was explaining how I inquired about one last service visit. He stated you got it done for free, now you have to pay for it and walked away. I was not imp More

by JACQUELINEFERRELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Al Hendrickson Toyota responded

Jacqueline, I am sorry to read this feedback. We strive to deliver a straightforward and accommodating service experience, and it is concerning to hear that my team left the wrong impression. I apologize for any miscommunication on our end and would appreciate the chance to speak with you to see what I can do to help clear things up. If you are willing to discuss this further, please feel free to give me a call directly. Best, Norman Frantz - Service Manager - 954-545-6931

February 09, 2022

The service was great and the associate kept me informed concerning the status of my vehicle. More

by TAK000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Al Hendrickson Toyota responded

Providing informative care during the repair process is always a top priority at Al Hendrickson Toyota, and we're so glad to hear we delivered. Thank you for putting your trust in our team, and we wish you safe travels until we see you next!

February 09, 2022

Jarrett fair honest loyal friendly courteous kind and helpful.. what does that tell you? That’s it More

by thetas_gruel_03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that Jarrett and the Al Hendrickson Toyota team delivered such a successful experience. Drive safely, and we will be sure to pass on the kind words!

February 09, 2022

Long waiting period and advisor Jeffrey was Rude rude rude rude rude rude rude rude More

by LNAISSANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Mohi
Feb 26, 2022 -

Al Hendrickson Toyota responded

The highest level of service is expected of our team, and I sincerely apologize for your disappointing visit recently. We aim for a more agreeable experience for guests and I assure you that this feedback will be addressed properly and with the right people. It's hard to hear that we let you down, and if there is anything I can do to help you, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

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