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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,452 Reviews

6,452 Reviews of Al Hendrickson Toyota - Service Center

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February 13, 2022

Service was prompt. Not too much waiting time. Service personnel attentive is the needs.great job. More

by LETILOBBAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Feb 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 13, 2022

The service writer, Jeff had a poor attitude, the 3 hour wait for an oil change (which I made an appointment for) was excessive. Won't be back. More

by jpicciano1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Al Hendrickson Toyota responded

Please allow me to apologize for the treatment you received and the for the long wait for service. This is not the level of service we aim to deliver and I will take the time to address this input with the proper personnel. We are always looking for ways to improve the speed of our service, and we will continue to make this a priority. I would be grateful for the chance to speak with you about this experience and see what I can do to encourage you to return. Without your name, I won't have the ability to contact you, so I urge you to give me a call whenever you are available next. Thank you, Norman Frantz - Service Manager - 954-545-6931

February 13, 2022

Thank you very much. Your time and the service you have provided were greatly appreciated. More

by RSILME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review and for your confidence in the team here at Al Hendrickson Toyota! We appreciate it.

February 13, 2022

Very nice service!! Henry is very friendly, professional. I am happy with Henry’s attention. More

by Pagajeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Al Hendrickson Toyota responded

Henry is the best in the business. Thank you so much for supporting Al Hendrickson Toyota and please let us know if you need anything down the line!

February 12, 2022

For many years I have taken my car to that dealer and I always feel good with their work. More

by ROSIETULANDE
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Al Hendrickson Toyota responded

We are proud to have earned your years of business! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. We look forward to working with you for a long time to come!

February 12, 2022

Chris K was absolutely phenomenal. He was polite, communicative & efficient. Thank you. The service was pretty fast too. More

by gruiz40324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

gruiz40324 responded

Thx Christopher

Feb 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 12, 2022

Great experience! The service advisor Evan Kendra was fantastic he did a great job in taking care of my car More

by duo4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
Feb 12, 2022 -

duo4life responded

Great experience.

Feb 14, 2022 -

Al Hendrickson Toyota responded

We are delighted to read your review of Evan and our team! Thank you for coming to Al Hendrickson Toyota and for stopping by to share your support. We hope to welcome you back for your future service needs!

February 12, 2022

I appreciate the fact that the person that waited on me was attentive to my needs about my car. I also appreciated that I had a ride home and a ride back to pick up my vehicle. More

by EFLETCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Al Hendrickson Toyota responded

Hearing from happy customers always makes our day! Thank you for choosing Al Hendrickson Toyota and for sharing your thoughtful feedback. Drive safely until we see you again!

February 12, 2022

When I have appointment is very fast the service; excellent time of request ; I liked so much the service I recommend to my friends Toyota ❤️ More

by yolandaramirezcardenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Al Hendrickson Toyota responded

It means a lot that you would recommend our team to others! Thank you for your confidence in Al Hendrickson Toyota, we look forward to your next visit.

February 11, 2022

My car was serviced quickly without an appointment a designated seating area would have been a bonus my agent was approachable and helpful. More

by NATYMCKOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Al Hendrickson Toyota responded

Thank you for taking time to post a review. I'm so glad that your visit went smoothly and that you received helpful service from our team, and I appreciate this feedback about our facilities. If there is anything else we could have done to earn your five stars, please give me a call. Norman Frantz - Service Manager - 954-545-6931

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