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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,018 Reviews

7,018 Reviews of Al Hendrickson Toyota - Service Center

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May 01, 2022

Took in my Camry for a rattling noise in the suspension. $180 later, it still rattles. As for sales, went in to look at purchasing a new Camry because of a mailer offering 5000 above book on trade-in. Compl More

by joncav63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo
May 09, 2022 -

Al Hendrickson Toyota responded

This feedback is very disappointing to receive. We strive to provide top-notch service and transparent customer care and I am sorry that we fell short in your experience. If you would like to discuss this further, please don't hesitate to reach out and I will be eager to assist you. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 01, 2022

Wonderful service. I had an appointment and the service department took my car in right away. They called me as soon as my car was ready and everyone was very nice. More

by lHENDON1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine
May 02, 2022 -

Al Hendrickson Toyota responded

We're delighted to learn that you had a most pleasant visit, courtesy of our service team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Thanks for choosing Al Hendrickson Toyota!

May 02, 2022 -

lHENDON1991 responded

I had an appointment and the service department took my car in right away. They called me as soon as my car was ready and everyone was very nice.

May 01, 2022

They do a good job and Jennifer is so kind and helpful with customers now More

by SEWALLNMIMI
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 02, 2022 -

Al Hendrickson Toyota responded

It means a great deal that our commitment to great service stands out to our valued guests! We will happily let Jennifer know you enjoyed working with her during your recent visit with Al Hendrickson Toyota. Take care!

May 01, 2022

They were fast and kind with me. Even they had many cars before me but the agent was always attend More

by NICOLAS.SOTOMAYOR13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
May 02, 2022 -

Al Hendrickson Toyota responded

We're very pleased to hear about your seamless experience with the Al Hendrickson Toyota service team. Thanks for the five stars!

May 01, 2022

Jarret was excellent and he gave excellent service . His company should know they gave an excellent employee and appreciate his excellent customer service and great people person . More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jarret and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 01, 2022

Excellent attention nice, quick, care,help,yes,passion,confident, comfortable, clean, professional and timely fashion More

by GILIANALLENSE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

May 01, 2022

I highly recommend Chris K for service, as being most efficient, kind and most accommodating. I have driven only a Toyota for many years from Al Hendrickson and would go no where else. More

by svlaskody
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 03, 2022 -

svlaskody responded

I highly recommend Chris K for service, as being most efficient, kind and most accommodating. I have purchased only a Toyota for many years from Al Hendrickson and would go nowhere else.

April 30, 2022

On April 28, 2022, I took my 2021 Toyota Camry SE for the first complimentary oil change and service. I did not have an appointment. My service consultant was Jarrett Elder. He was very professional, friendl More

by WILLIAMSLX.LW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We strive to deliver a seamless and straightforward service experience for our guests, and it means a lot to hear that this was reflected in your time working with Jarrett. Drive safely in your 2021 Toyota Camry SE, and we hope to see you back again at Al Hendrickson Toyota!

April 30, 2022

Exelent service nice team, every body there, are kind, helpfuly , and fast and quick work More

by MANUVEL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We appreciate your confidence in the Al Hendrickson Toyota team and hope to see you again down the road. Safe travels!

April 30, 2022

Chris was very helpful he explained all issues that were needed for my car to run safely. Got me a shuttle right away and return car when my vehicle was done. More

by bjhboop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Al Hendrickson Toyota responded

It makes our day to know that Chris earned your five-star review! Thank you for choosing Al Hendrickson Toyota for your service needs, we look forward to the next opportunity to assist you.

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