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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,452 Reviews

6,452 Reviews of Al Hendrickson Toyota - Service Center

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February 17, 2022

I like getting my car serviced at Al Hendrickson because the customer service is great! Klaus Cobb who has been taking care of my car is very knowledgeable and takes time to explain the details of whatever More

by NYOUN018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Feb 17, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting Klaus and the team to take great care of your vehicle! We appreciate your business and we look forward to welcoming you back to Al Hendrickson Toyota for your next visit.

February 17, 2022

Jarrett was awesome. Always love this dealership! Bought many cars and got 4 years maintenance on my 2019 Corolla More

by STEPHFURST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Al Hendrickson Toyota responded

Jarrett will be so pleased to see your kind words about his hard work! We can't thank you enough for your sincere loyalty to Al Hendrickson Toyota, and we'll be here ready to lend whenever you need service next!

February 17, 2022

The personalized service and trust I have in the dealer keeps me coming back service after service. More

by DadofTwins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Feb 17, 2022 -

Al Hendrickson Toyota responded

Your continued business means so much to us! Thank you for choosing Al Hendrickson Toyota and for sharing your kind words about our team. See you next time!

February 17, 2022

I can alway depend on getting my service done right on time . Oscar is the best. More

by ALTHCUEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Al Hendrickson Toyota responded

Thank you for your continued support of Oscar and Al Hendrickson Toyota! It is always a pleasure to assist you and we are looking forward to your next visit. Drive safely!

February 17, 2022

Great service. Wait time was acceptable and service was performed quick. Except I never get a chance to get my car washed More

by DAPHNEELEMIEUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Feb 19, 2022 -

Al Hendrickson Toyota responded

Thank you for this feedback. I apologize that you didn't get a car wash and appreciate you bringing this to my attention. I hope we have the chance to deliver a five-star experience next time! Norman Frantz - Service Manager - 954-545-6931

February 17, 2022

The service person Chris told me it would be an hour for the 10,000 and an hour for the recall and then whatever it takes to take the car on the road to listen to the wind come through the windows. 3 1/2 ho More

by Suzanna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager of service
Mar 07, 2022 -

Al Hendrickson Toyota responded

Suzanna - I'm so sorry to read about your disappointing experience. We expect our guests to receive communicative, respectful service and I apologize that your repairs weren't completed at the time you were expecting. This will be a training opportunity for us, and I appreciate you sharing your feedback. If there is anything that I can do to assist you, please give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

February 17, 2022

They handled my visit quickly, priced my repair affordably, got me back on the road reasonably More

by rccartossa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 16, 2022

Very good service. The price for a changing oil is very reasonable!! For my first experience, I am very satisfied!! More

by gilbertbelanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton 5 stars
Feb 17, 2022 -

Al Hendrickson Toyota responded

We were delighted to welcome you to Al Hendrickson Toyota! Thank you for sharing your terrific feedback, we hope you will continue to choose us for your service needs.

February 16, 2022

Me gusta el trato del Sr Henry muy amable. Satisfecha con el servicio lo recomiendo More

by NERIOMARQUEZ2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Henry y el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos verle la próxima vez!

February 16, 2022

Jarrett was very thorough and explained everything. 🙂 I just wish I would have asked if you had a car wash service available. More

by cynthia.corratecflorida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Al Hendrickson Toyota responded

Hi Cynthia - We are happy to hear that Jarrett and the team were helpful and attentive during your visit! Thank you for choosing Al Hendrickson Toyota, we look forward to welcoming you back next time. We are working on a car wash service in the near future. Please don't hesitate to reach out with any other questions!

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