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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,452 Reviews

6,452 Reviews of Al Hendrickson Toyota - Service Center

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February 19, 2022

Service Advisor Jarrett has the best customer service. He makes the process very easy and always communicates effectively. He ensures his customers are a priority ! More

by brazilianbori28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 19, 2022

Great Experience! Everyone was very professional and the service was very efficient. Won't think twice about referring someone. More

by surgejen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Al Hendrickson Toyota responded

We are delighted that you will recommend our work to others! Thank you for choosing Al Hendrickson Toyota and for stopping by to leave a review. Drive safely until we see you next!

February 19, 2022

Charles in the customer service was very helpful, very nice and pleasant. He's very knowledgeable . More

by Clauby73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 19, 2022 -

Clauby73 responded

Yes

Feb 21, 2022 -

Al Hendrickson Toyota responded

Thank you so much! We are thrilled to hear that Charles provided excellent service and we appreciate you taking time to commend him. Safe driving from our Al Hendrickson Toyota team!

February 19, 2022

Son muy amables y la atencion vip 5star Todos Los recomiendo y orden y limpieza More

by MARGARITAGARCIA2855@GMAIL.COM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Al Hendrickson Toyota responded

Gracias por compartir su experiencia! Apreciamos el apoyo y esperamos trabajar con usted en Al Hendrickson Toyota la próxima vez. Que tenga un buen día!

February 19, 2022

I went to have my car serviced and to have the right front seat checked, since it has faults, they did not solve the problem, they only told me that they reset the system to see if that would fix it, wh More

by COYOQUE17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Al Hendrickson Toyota responded

I want to sincerely apologize for how you were spoken to. This is not at all the service we intend for our customers. I'm also very sorry that you have to make another trip to our dealership. I would like the opportunity to speak to you, but I won't be able to find your contact information from this review. Please call me directly as I want to make sure that your repairs are properly addressed. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

Feb 21, 2022 -

COYOQUE17 responded

Hello, good afternoon, I called the number indicated in the email and a recorder always answers, I called another number and they told me general service and in the same way a recorder answers, leave my number and my name, please if you contact me, what be preferably in Spanish, thanks

February 19, 2022

Our service attendant Jarret is absolutely the best we have. We always ask for him because he is knowledgeable, polite, caring & an overall superior employee. He should be commended for his excellence. More

by MRMRSBARBERIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We are so glad to hear that Jarrett was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

February 19, 2022

Inattentive staff, they get irritated easily. Ask them one question and you get dry replies. More

by Betsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey
Mar 07, 2022 -

Al Hendrickson Toyota responded

I am very sorry that you didn't receive the welcoming, attentive service we expect from our team. I can assure you that your experience is important to us and, if you are willing to give us another opportunity, we would be grateful to assist you. Thank you, Norman Frantz - Service Manager - 954-545-6931

February 19, 2022

I always take my cars to get service here. I am always happy with their service! More

by Chabon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
Feb 21, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 19, 2022

Easy to get in and out! Pricing seemed fair for this service and to get tires More

by June Rifenbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christo
Feb 21, 2022 -

Al Hendrickson Toyota responded

Thank you so much for trusting Al Hendrickson Toyota to get the job done. We hope to see you again next time, June!

February 18, 2022

This dealer is the best. Go see Henrey Delgado very truth worthy. They are very helpful to the customers More

by Enideo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Henry delivered a five-star experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

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