Al Hendrickson Toyota - Service Center
Coconut Creek, FL
6,452 Reviews of Al Hendrickson Toyota - Service Center
Service Advisor Jarrett has the best customer service. He makes the process very easy and always communicates effectively. He ensures his customers are a priority ! He makes the process very easy and always communicates effectively. He ensures his customers are a priority ! More
Great Experience! Everyone was very professional and the service was very efficient. Won't think twice about referring someone. Everyone was very professional and the service was very efficient. Won't think twice about referring someone. More
Son muy amables y la atencion vip 5star Todos Los recomiendo y orden y limpieza recomiendo y orden y limpieza More
I went to have my car serviced and to have the right front seat checked, since it has faults, they did not solve the problem, they only told me that they reset the system to see if that would fix it, wh front seat checked, since it has faults, they did not solve the problem, they only told me that they reset the system to see if that would fix it, when I turned on my car I checked and it was still the same, the answer they gave was that, come back another day, as if missing a day of work is not important to me, in addition to this, I went to ask for a spare part for my brother's car, when I entered I asked if there was someone who spoke Spanish , a young man in a black shirt, in a very contemptuous manner towards me, replied that nobody speaks Spanish here, they should give these types of people a course before putting them to serve customers. I must say that the attention of Mr. Oscar was very helpful and very kind, but apparently the mechanics think that our time is worth nothing, now I must schedule another day to take the car and check the seat again. If I were the son of the owner, the story was different. Fui a hacerle servicio a mi auto y para que chequearan el asiento delantero derecho, ya que presenta fallas, no resolvieron el desperfecto, solo me dijeron que resetearon el sistema para ver si con eso se arreglaba, al encender mi auto revisé y seguía igual, la respuesta que dieron fue que, vuelva otro día, como si perder un día de trabajo no es importante para mí, adicional a ésto, fui a preguntar por un repuesto para el auto de mi hermano, cuando entré pregunté si había alguien que hablara español, un joven de camisa negra de una forma muy despectiva hacía mí me respondió que, aquí nadie habla español, deberían darle un curso a este tipo de personas antes de ponerlos a atender clientes. Debo decir que la atención del Sr. Oscar fue muy servicial y muy amable, pero al parecer los mecánicos piensan que nuestro tiempo no vale para nada, ahora debo programar otro día para llevar el auto y revisen de nuevo el asiento. Si yo fuera el hijo del dueño, la historia fuera otra. More
Our service attendant Jarret is absolutely the best we have. We always ask for him because he is knowledgeable, polite, caring & an overall superior employee. He should be commended for his excellence. have. We always ask for him because he is knowledgeable, polite, caring & an overall superior employee. He should be commended for his excellence. More
This dealer is the best. Go see Henrey Delgado very truth worthy. They are very helpful to the customers Go see Henrey Delgado very truth worthy. They are very helpful to the customers More