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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews
Call Service Center (954) 448-7257

6,448 Reviews of Al Hendrickson Toyota - Service Center

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March 04, 2022

Gentleman we dealt with was very good and clear. He came in to tell us car was ready A+ More

by RPITRELLI26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2022 -

Al Hendrickson Toyota responded

We are thrilled that you and your vehicle were so well taken care of by our team! Thank you for choosing Al Hendrickson Toyota for your service needs, we look forward to your next visit.

Helpful
March 03, 2022

We pay labor more expensive then everything else . they just want the money not the work More

by ROSELINESTJEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2022 -

Al Hendrickson Toyota responded

I'm very sorry to see that you're not satisfied with your recent experience with us. We routinely compare our prices to the rest of the market to ensure they are competitive while still reflecting our service techs' high-quality care. I would be more than happy to step in and address your concerns directly so I can answer any questions you may have. Please consider giving me a call when you have the chance. Best, Norman Frantz - Service Manager - 954-545-6931

Helpful
March 03, 2022

Amazing service as always been a customer for over 10 years and they have always been the best dealer and service all around More

by andressacm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
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Mar 04, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you have enjoyed your time working with the Al Hendrickson Toyota team over the years. Drive safely, and we hope to see you back again down the road!

Helpful
March 03, 2022

Always a great service staff with prompt attention. Very friendly and knowledgeable. I trust their opinion . More

by INCAPRICESS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Helpful
March 03, 2022

Jennifer does a great job of getting our vehicle in and out quickly and accurately More

by DAN.COURSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
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Mar 04, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jennifer and the team. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

Helpful
March 03, 2022

Muy buen servicio! Altamente recomendado, rapidos y amables!! Siempre dispuestos a ayudar a beneficio del cliente. More

by Luis santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2022 -

Al Hendrickson Toyota responded

Luis, gracias por compartir su experiencia! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperaos volver a verle en el futuro!

Helpful
March 03, 2022

There's a few deep scratches near where they did a tow hitch receiver install. Could t get ahold of anyone over phone and they had very rude customer service from the beginning. More

by gman1087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2022 -

Al Hendrickson Toyota responded

This is worrying to hear, as we want the very best for our clients. I want to better understand what happened here and ensure it is properly addressed. Please give me a call, at your convenience - my number is 954-545-6931. Thank you, Norman Frantz - Service Manager

Helpful
March 03, 2022

I wait time could have been much faster. Other than that everything was great Thank you for your services. More

by SHALONDA.L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
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Mar 07, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We strive to deliver efficient service, and we apologize for your visit taking longer than we anticipated. We will be sure to work towards improving our practices in the future. If there is anything more we can do to assist you, please feel free to give us a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

Helpful
March 03, 2022

I and my family used AL Hendrickson for years. Excellent and professional service. Thank you once again. More

by OXANA1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi
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Mar 04, 2022 -

Al Hendrickson Toyota responded

We are so grateful for your years of business! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your experience with our team. We look forward to your next visit!

Helpful
March 03, 2022

Clean, fast, good , excellent work, friendly, always ready to help you and to answer questions and concerns. More

by LUZMONICA30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann
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Mar 04, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your great review of our team! We appreciate your business and we hope to welcome you back to Al Hendrickson Toyota for your future service needs. Drive safely!

Helpful
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