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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,025 Reviews
Call Service Center (954) 448-7257

7,025 Reviews of Al Hendrickson Toyota - Service Center

Sort by
May 27, 2022

Estimate of 1:30hs of waiting. Ended up having to wait for 3hs. If it's a scheduled service, it shouldn't take that long. I noticed that my car was in the parking lot for almost 2 More

by TPASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo Armano
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May 31, 2022 -

Al Hendrickson Toyota responded

I'm so sorry that we couldn't start your service sooner. It's never our intention to inconvenience our guests and I apologize for the delay. I will bring your feedback to my team, and if there is anything further you would like to discuss, please contact me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 27, 2022

Regarding the dealer service have professional personal that understand de mining of customers service. Great team. More

by Joao V Diniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to recommend Al Hendrickson Toyota. It means a lot to us. Safe travels and have a great day!

May 27, 2022

Very Professional, prompt when scheduling and maintaining appointments with reminders. Email and text friendly. Customer service courteous. More

by SOLOPLMR.CW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2022 -

Al Hendrickson Toyota responded

We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

May 27, 2022

Muy bueno servicios me encanto me sentía cómoda y conforme carro me quedó muy bien More

by ANYDUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2022 -

Al Hendrickson Toyota responded

La satisfacción de nuestros clientes es nuestra primera meta, y es fantástico que esto fuera claro! Gracias por su negocio y reseña excelente, de todos sus amigos de Al Hendrickson Toyota! Cuídese!

May 26, 2022

Staffs are so professional and kind! Maintenance service was so quick and it was great for me to use waiting room with some free coffee. More

by uswuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2022 -

Al Hendrickson Toyota responded

Professional and kind is our goal! Thank you for the amazing review and for allowing Al Hendrickson Toyota to serve you!

May 26, 2022

They don’t keep you waiting to tell them what is wrong with your car. More

by GRAHAMJACE48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis … the second guy by the door
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May 26, 2022 -

Al Hendrickson Toyota responded

Thank you for rating Al Hendrickson Toyota five stars! We are grateful that you choose us for your auto service needs.

May 26, 2022

I have used Al Hendrickson’s service for a number of years. They are caring, dependable and keep my Avalon in top shape. Appreciate their courtesy and efficiency! More

by JAGOULD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
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May 26, 2022 -

Al Hendrickson Toyota responded

Thanks for always counting on Al Hendrickson Toyota to assist with your Toyota Avalon. We're always happy to help. Take care!

May 26, 2022

I have to weigh more of two hours for a oil change with appointments before More

by WALTEREMOSHER37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan kendra
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May 31, 2022 -

Al Hendrickson Toyota responded

Walter - I apologize that your appointment ran overtime. We strive to get our guests back on the road in a timely manner and I will look into what caused this delay. If there is anything that I can do to assist you, please contact me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 26, 2022

Everyone is super nice and helpful whenever I come to the dealership. The service department is amazing! More

by JACMOG92289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2022 -

Al Hendrickson Toyota responded

Thanks so much for being a fan. We look forward to seeing you at Al Hendrickson Toyota again next time!

May 26, 2022

Went there for a warranty claim related to my paint and was so impressed by the experience. I wish the dealership was closer to home so that I could use for regular service. More

by cristina.hicks
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2022 -

Al Hendrickson Toyota responded

We're delighted that your experience with Al Hendrickson Toyota went off without a hitch. If there is anything else we can do for you, please let us know. Take care!

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