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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,027 Reviews

7,027 Reviews of Al Hendrickson Toyota - Service Center

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May 28, 2022

Klaus is great! ! He is the main reason I continue to bring my car to this location for service. He makes everything easy and convenient. More

by rachel.0670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for giving Klaus a special shoutout! We appreciate the kind words, and we will see you again next time here at Al Hendrickson Toyota!

May 28, 2022

Quick & easy to deal with at the service counter; everything I needed dealt with was done in a quick and efficient way. Exemplary! More

by SCOOTERFSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Armano
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review. We appreciate these kind words about the Al Hendrickson Toyota team. See you again next time!

May 28, 2022

Excelent service and the most professional and caring service team that I have met. Thank you guys More

by fabioarciero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the review. We are glad that the team was professional and wonderful to work with. See you again next time here at Al Hendrickson Toyota!

May 28, 2022

Got my vehicle in on time, finished it early, didn't try to sell me what I didn't want and charged a reasonable price for a dealership. More

by marksinfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for leaving us a review! We strive to deliver a seamless experience and I am glad that came through to you. We look forward to your next visit to Al Hendrickson Toyota!

May 28, 2022

Yes the service person I saw and technicians seem to work together like a well-oiled machine. Thank you. More

by KISHK4GOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and hope to see you back again at Al Hendrickson Toyota. Safe travels!

May 28, 2022

fast and efficient with everyone being very kind and courteous. the service was delivered quicker than the estimated time More

by GDJURO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! It is wonderful to hear that you had such an efficient service experience working with us. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

May 28, 2022

Each of the numerous Service Advisors failed to even notice my presence the day I arrived for warranty work. Though they nay all have been busy, common courtesy dictates acknowledge waiting customers More

by applwood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

I expect my team to deliver prompt and professional service and I sincerely apologize if we missed the mark. I will be sure to address these concerns with the right people so we can improve moving forward. Thank you and please reach out if you'd like to speak further. Norman Frantz - Service Manager - 954-545-6931

May 28, 2022

My service consultant, Evan Kendra, was extremely helpful to me. First, when my battery failed, he took me right away and got it replaced that day. Then he solved a problem I had ever since I bought the car More

by SHEILAPOOR81131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We are glad that Evan and the rest of the team were helpful and nice to work with. We are grateful for your kind words about us here at Al Hendrickson Toyota! See you next time.

May 28, 2022

Carmine is a pleasure to work with. I highly recommend him to take care of your service needs More

by syfrance1122
Recommend Dealer
Yes
Employees Worked With
Carmine Armano
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the review. We're glad that Carmine was wonderful to work with. See you again next time here at Al Hendrickson Toyota!

May 27, 2022

Outstanding service by Klaus Cobb as my Service Consultant.! Five stars, I give him 10!! Always friendly and helpful. Thank you so much Klaus. Look forward to doing business with you and Al Hendri More

by IZZO.DEBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
May 27, 2022 -

Al Hendrickson Toyota responded

Debra - We love to hear that Klaus earned your five - ten - stars - wow! Thank you so much for commending him and being part of the Al Hendrickson Toyota family. We look forward to our continued relationship!

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