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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,028 Reviews

7,029 Reviews of Al Hendrickson Toyota - Service Center

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May 30, 2022

Been servicing my 2014 FRS since I bought it at the dealer and Chris Kulazidis has been my service advisor and I am happy with the dependable service - my cars great and has 112k miles More

by JOSE.DOMINGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for your business. We are glad that you liked working with Chris. See you around!

May 30, 2022

My first time here it took over Two hours for my oil Change also when you arrive nobody greet you, you gotta figure it out yourself what to do even if you new More

by CARRILLO_88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 05, 2022 -

Al Hendrickson Toyota responded

I am sorry to hear that you did not have a more successful experience working with us. We strive to deliver seamless and efficient service, and it is concerning that this was not better reflected in your time working with us. I assure you that we will use this feedback to better our practices in the future. If there is anything more we can do to assist you, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 30, 2022

Jarrett Elder was very kind and professional. He answered all my questions and concerns and definitely knowledgeable More

by VLAM315315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 30, 2022

The car shuttle service never became available to take me back to work, I lost money because I was gone for 2 hours from work. Plus I had to get an Uber for $25 back to work More

by VIVIANATHELWELL
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Al Hendrickson Toyota responded

Viviana, I'm sorry we couldn't provide a shuttle and for any inconvenience it caused you. I will share this feedback internally in our continuous pursuit of improvement, but if you'd like to discuss this, please give me a call. My line is 954-545-6931. Best, Norman Frantz - Service Manager

May 30, 2022

I only have to call the agent Iscar Vizcarra and he schedules my visit, it has always been the same, thanks Oscar More

by VICTORORJEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Oscar. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

May 29, 2022

Best car dealership in south Florida. obviously the best friendly services, thank you for take care my car. More

by ZQJIANG7720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 29, 2022

Maintenance visits have always been great, with or without an appointment. everyone pleasant, courteous, and happy to be of service...the department runs very smoothly! More

by GTGJACOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 29, 2022

Good service and we waited in the lobby, they had coffee available although we passed on it. More

by SHEEBA KALI COLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 29, 2022

Excellent service from Oscar and the other guys are attentive as well ! Always a pleasure and fast ! More

by erciliah29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Oscar and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 29, 2022

Staff are great very helpful and caring the information us good about what on sale More

by DIEURESTIL34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

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