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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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March 30, 2022

Me atendió el señor Henry Delgado, fue muy amable igual la persona que me recibió y entrego mi carro después del mantenimiento. Me gustó mucho encontrar bancas dónde sentarme al aire libre mientras esperab More

by LILIECA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Henry y el equipo Al Hendrickson Toyota. Apreciamos las palabras amables y esperamos volver a verle la próxima vez!

March 30, 2022

The service took more than 5 hours. It was only a oil and filter change, and the advisor kept saying 5 more min after 4 hours. No coming back again. More

by ...
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Al Hendrickson Toyota responded

I would like to apologize for the delay with your oil and filter change. We strive to provide our customers with quick, convenient service, and I am sorry for missing the mark. It is also clear that we need to improve our communication to accommodate our guests better, and your feedback will be shared with our team. I understand you feel discouraged from returning, but if you were willing to give us another chance, I would like the opportunity to make things right. Please consider giving me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 30, 2022

Thank you so much for your help and you kind words thank you have a great day More

by MARIECLAUDIEJEUNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson, Juan Diaz
Mar 30, 2022 -

Al Hendrickson Toyota responded

It was our honor and privilege to serve you! Thank you for your words of gratitude - and see you next time!

March 30, 2022

Excellence and caring is the name, wonderful man whose took the time to meet the customer needs he is awsome, all the goods attribute you can imagine I gave him for that particular services More

by KAYBEAUBRUN
Recommend Dealer
Yes
Employees Worked With
Krause is the best
Mar 30, 2022 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a five-star review! Customer service is our priority, so it's fantastic to read your positive remarks. It was a pleasure to work with you, and we'll see you next time!

March 30, 2022

I bought my car here in 2016. They’ve been great to me and always went above and beyond for me over the years! The service dept. is wonderful and always on point! More

by bmw648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clause
Mar 30, 2022 -

Al Hendrickson Toyota responded

Thank you for the feedback. We are glad to see that we've been service oriented and nice to work with. We appreciate your confidence in our work. See you again next time!

March 30, 2022

Great service department. I al ate enjoy getting my car serviced here. Klaus always handles my needs promptly with a good price. Highly recommend asking for him More

by shannonrotella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Mar 30, 2022 -

Al Hendrickson Toyota responded

Thanks so much for giving Al Hendrickson Toyota your kudos! We're happy to hear Klaus is always here to help whenever you visit. We will certainly pass along your kind words. Safe travels!

March 30, 2022

Klaus is very professional and helpful. Gave me an outstanding service. Thank you for your help More

by carlost317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Mar 30, 2022 -

Al Hendrickson Toyota responded

It's terrific that Klaus is providing the fantastic service we pride ourselves on! Thank you for your kind words - we'll be sure he receives your compliments. Till next time! - the Al Hendrickson Toyota team

March 30, 2022

Service was excellent. I will definitely recommend this company to anyone. I will happily return for service, More

by CJACQUESBARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Al Hendrickson Toyota responded

We look forward to seeing you back at Al Hendrickson Toyota! Knowing you received five-star service makes our day. Safe travels!

March 29, 2022

The service was fast and the staff was friendly. No complaints about anything they did. More

by kelcosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Al Hendrickson Toyota responded

We're glad your service left no boxes unchecked! From all of us here at Al Hendrickson Toyota, thank you for your business and great review!

March 29, 2022

I had an excellent job done on my vehicle. They didn't offer to do unnecessary jobs on the vehicle like some other establishment. I will visit again. More

by Moulton23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting us to take great care of your vehicle! We are thrilled that you have had such a positive experience with our team here at Al Hendrickson Toyota and we look forward to your next visit.

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