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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews
Call Service Center (954) 448-7257

6,454 Reviews of Al Hendrickson Toyota - Service Center

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April 05, 2022

The people for the customer service is very nice and assist quick and waiting time is not too much More

by REINELFORERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Al Hendrickson Toyota responded

Delivering efficient service and exceptional customer care is a must at Al Hendrickson Toyota! We're happy to hear you're satisfied with your recent visit, and we look forward to seeing you again next time you require service!

April 05, 2022

Excellent service and attention to the customer for their needs and concerns. I definitely would recommend this dealership to others. More

by patyurbiztondo1282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chener Petit Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Al Hendrickson Toyota responded

We're so pleased that our attentive, customer-focused care earned us your recommendation! We feel honored to be your chosen service provider at Al Hendrickson Toyota, and we look forward to your next visit!

April 04, 2022

Carmelo is the best! Thank you for providing great customer service! Will definitely come back for his service More

by NATESHABENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo
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Apr 04, 2022 -

Al Hendrickson Toyota responded

Thanks for this great review of Al Hendrickson Toyota! We are pleased that Carmelo was wonderful to work with. See you again soon!

April 04, 2022

My service here was pretty straightforward. I worked with Oscar, who has great customer service. This is always a plus. And my car was ready when he said it would be. More

by SHELLYANN.SAVAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2022 -

Al Hendrickson Toyota responded

Thank you for choosing Al Hendrickson Toyota for your service needs! We are delighted that you had such a positive experience with Oscar and we hope to work with you again down the road. Drive safely!

April 04, 2022

Horrible service. But he worst part is that I already stated my comments about is horrible service and still send me request about my opinion. Even worse, the only way More

by italarosales30
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2022 -

Al Hendrickson Toyota responded

We want our customers to feel confident in the work we perform on their vehicles and I'm so sorry if we fell short of our usual standards. I'd like the opportunity to learn more about what happened here and collect some information so we can work towards providing the best customer experience possible. Would you please give me a call when you have a moment? Norman Frantz - Service Manager - 954-545-6931

April 04, 2022

I had my oil change and it was fast,they are really nice to customers. More

by hernandez972004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to assist you with your services! Thank you for taking your business to Al Hendrickson Toyota and for stopping by to leave a review. Drive safely!

April 04, 2022

Great service provided by Klaus Cobb and the entire service staff. Always done right the first time. More

by Rwscls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Apr 05, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Klaus and the Al Hendrickson Toyota team. We appreciate your support and hope to see you back!

April 04, 2022

Good services but needs faster maintenance work I like going to the dealership when I need my car work on More

by kedneralexis23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2022 -

Al Hendrickson Toyota responded

Thank you for this review. We are always looking for ways to improve for our guests, and we appreciate you taking the time to share. I assure you that we will use this feedback to increase our efficiency in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

April 03, 2022

Professional service. Quick repairs on a Gen1 Tundra. Very pleased and at a fair/reasonable price. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Report | Print
Apr 04, 2022 -

Al Hendrickson Toyota responded

Bill, thank you for the great review! We are so glad to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 03, 2022

Jarrett is always a super organized and fast advisor. I always book with him because he makes it so easy! More

by kaseysalvatierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2022 -

Al Hendrickson Toyota responded

Kasey, thank you for the great review! We are so glad to hear that you had a successful service experience working with Jarrett and the team. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

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