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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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April 11, 2022

We arrived a few minutes late and there were several people to point us to our service rep who was very helpful and efficient. He took care of our needs and promptly had the vehicle in the shop and told More

by CROWBARKNIGHTLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Al Hendrickson Toyota responded

We are happy to hear that our team took great care of you from start to finish! Thank you for choosing Al Hendrickson Toyota and for sharing your support on our page. We hope to work with you again!

April 11, 2022

The staff at this dealership are very nice and efficient. I enjoy getting my car serviced here. They answer all my questions. More

by jeanphilist25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine
Apr 11, 2022 -

Al Hendrickson Toyota responded

Jean - We love to hear that you enjoy your visits with us at Al Hendrickson Toyota. Thank you for trusting us with your vehicle! We hope you have a great week.

April 11, 2022

Very Professional, quick and efficient, will recommend again to anyone needing service on their Toyota. More

by REYESMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb, Juan Diaz
Apr 11, 2022 -

Al Hendrickson Toyota responded

Professional, quick, and efficient is how we strive to be, Mark! Thank you for the excellent review and for recommending Al Hendrickson Toyota!

April 11, 2022

Klaus in the service Department makes the 500 mile round trip worth it - Great employee. More

by RELIANCECONTRACTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Apr 11, 2022 -

Al Hendrickson Toyota responded

It means so much that you make the trip out to see us at Al Hendrickson Toyota. Thank you for the rave review of Klaus! We look forward to our continued relationship.

April 11, 2022

courteous, professional, knowledgeable - attentive, offered different options, checked all prices, days available for appointment times More

by RYABENKIYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Al Hendrickson Toyota responded

What an outstanding review! Delivering informative, professional, and customer-focused care is a top priority at Al Hendrickson Toyota, and we're so pleased we're making it happen. Thank you for your business, and we'll be here whenever you need us next!

April 10, 2022

Super fast service, professional clean knowledgeable all the guys at the counter from the girl that took my car to the delivery person. More

by JNJNB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting us to ensure you had a seamless visit! We appreciate your kind words, and we'll see you again next time.

April 10, 2022

Good service. But the wait time for an oil change was over 3 hots with appointment More

by PENNIE.PENTLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Al Hendrickson Toyota responded

Thank you for the review. We are sorry that you had an extended wait for your oil change. We strive to be timely and effective and I apologize that we let you down. Please let us know how we can be helpful moving forward. Norman Frantz - Service Manager - 954-545-6931

Apr 28, 2022 -

PENNIE.PENTLAND responded

Thank you for responding. I made the most of the time and walked about 3 miles. I like the dealership so I’ll keep coming back.

April 10, 2022

They constantly kept me informed. They are always very efficient and knowledgeable. I’ve been using Toyotas for fifty years. More

by MEYEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 11, 2022 -

Al Hendrickson Toyota responded

Thanks for trusting us to keep you informed! We appreciate your kind words and your loyalty to the Toyota brand! See you again next time!

April 10, 2022

Chirs was polite and funny. And i had my service completed in under 2 hours. More

by BROOKE.E.DAVIS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the review. We appreciate your kind words and feedback about the Al Hendrickson Toyota crew. See you next time!

April 10, 2022

Mr. Kobs always take care of my car. He is great. I trust Toyota with my car and I recommend most of my friends to trust Toyota More

by giselerenaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cobb
Apr 11, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us this great review. We are glad to have your trust in us to take care of your car. Happy driving out there!

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