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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews
Call Service Center (954) 448-7257

6,454 Reviews of Al Hendrickson Toyota - Service Center

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April 13, 2022

Was attentive and kept me updated and informed and updated throughout the entire service process More

by OROBERTS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your kind words about your service experience here at Al Hendrickson Toyota!

April 13, 2022

Service was. great Needed front brakes and they were done quickly very happy Evan was very nice More

by AZEIKEL
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
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Apr 13, 2022 -

Al Hendrickson Toyota responded

Hearing from happy customers always makes our day, Azeikel. Thank you for your fantastic review and for allowing Al Hendrickson Toyota to serve you! Be well!

April 13, 2022

Al Hendrickson Toyota service department strives to make each customer feel heard and taken care of. I am always satisfied with my service More

by Nicktoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cobb, Klaus
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Apr 14, 2022 -

Al Hendrickson Toyota responded

Our customers are our priority, so we are thankful to see such a great review that reflects this. Thanks for leaving Al Hendrickson Toyota a five-star rating, and we'll see you back for your next service visit!

April 13, 2022

I feel like I can trust the feedback that I get from the staff at Hendrickson’s More

by P3CONTACT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting the Al Hendrickson Toyota team! We appreciate your five stars and support. Please never hesitate to reach out when you have questions, and we would be thrilled to assist!

April 12, 2022

Jennifer was very accommodating and easy to work with. The parts for the recall have not been available each time I scheduled my appointment so not I have to bring the car back a 3rd time. More

by laurietodaro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
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Apr 28, 2022 -

Al Hendrickson Toyota responded

Thank you for reaching out. I'm so sorry that you've had to make multiple trips to our dealership. I can understand why this would be so frustrating and apologize for the inconvenience. Would you please call me directly when you have a free moment? I want to make sure this is taken care of. Norman Frantz - Service Manager - 954-545-6931

April 12, 2022

I hav only used the service department at this location. The service department is great. More

by stephrut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Apr 12, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting the Al Hendrickson Toyota team with your vehicle! We are glad you have continued to receive five-star service. See you next time!

April 12, 2022

Quick service. Jarret sr is always welcoming and attentive. My car feels a lot better. More

by OLIVERGUTI27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2022 -

Al Hendrickson Toyota responded

Oliver, we're glad Jarrett and the Al Hendrickson Toyota team got your car in working order! Thank you for your business and for trusting us with the job. We'll be here if you need us down the road!

April 11, 2022

Excellent service from Jarrett Elder, Sr. , he called me back as soon as I called him and walked me in when I got to the dealership because my car battery was dead, he took care of the situati More

by CLAUDIABOSCH64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review of Al Hendrickson Toyota! It makes us happy to see that Jarrett worked hard to deliver a positive service experience for you. See you again next time you need our help.

April 11, 2022

The dealership did a great job with my oil change, my car feels new again. More

by HERBERTRODRIGUEZ1980
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2022 -

Al Hendrickson Toyota responded

Hi Herbert - Thank you for stopping in for service and leaving Al Hendrickson Toyota a five-star review! We are pleased to hear that your car feels like new again. Until next time!

April 11, 2022

Everything ok with the service that I have it. The person who attend me was so kind More

by ARACELLIRUBIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting us with your vehicle! We are very glad to hear that you received great service from our Al Hendrickson Toyota team. Hope to see you down the road!

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