Al Hendrickson Toyota - Service Center

Been taking my cars (Camry and Sienna) to AH for the last 15 years, the reason for that is the Customer Svc I had received throughout the years, which is A+, Excellent. My new Svc rep Klaus Cobb picked up th 15 years, the reason for that is the Customer Svc I had received throughout the years, which is A+, Excellent. My new Svc rep Klaus Cobb picked up the same customer delight skills from Shedrick Anderson. Klaus is always paying attention to the small details. More

I was very happy with my customer service Rep and the quality of the services. I also like the new process of paying electronically so you can just pick up your car and leave. quality of the services. I also like the new process of paying electronically so you can just pick up your car and leave. More

Very helpful, convenient, good deal on services, limited wait time, ride to and from home. wait time, ride to and from home. More

Professional and helpful, even thought it took a bit of time it was an overall good experience time it was an overall good experience More

Jarrett was great, he listened to my needs and was very courteous when speaking to me about my vehicle. I also went to the showroom and decided to upgrade my current lease for a new car. Carlos O in the sh courteous when speaking to me about my vehicle. I also went to the showroom and decided to upgrade my current lease for a new car. Carlos O in the showroom was very professional and he didn't try to push a new car on me, just gave me the facts and I discussed with my husband and we went ahead with the deal. picking new vehicle tomorrow. very excited. We have been customers with Hendrickson for about 20 years and keep coming back. More

Waited for about two hours for an oil change with an appointment. Otherwise, the waiting room is clean and people are friendly. appointment. Otherwise, the waiting room is clean and people are friendly. More

The early morning crew receiving customers are not always friendly or professional, may be too early, and some always late creating a bottleneck. my last service, yesterday, did not include tire being rotate friendly or professional, may be too early, and some always late creating a bottleneck. my last service, yesterday, did not include tire being rotated, again. This makes is the 3rd time, not having tires rotated. More

Jarrett in the Service Department is awesome! He definitely deserves 5-Stars! He is the best! He really cares. He definitely deserves 5-Stars! He is the best! He really cares. More

I always get great service at Al Hendrickson. This day wasn’t any different. Very professional staff, I had to wait a little but I appreciated the fact that the staff apologized for the wait whic This day wasn’t any different. Very professional staff, I had to wait a little but I appreciated the fact that the staff apologized for the wait which was very nice of him. More

Nothing much to say, the guy wore black t-shirt (I think his name was Jarret) with a cowboy looking hat was rude, couldn’t spare 10 seconds of his time to tell me the name of my advisor whom I had scheduled his name was Jarret) with a cowboy looking hat was rude, couldn’t spare 10 seconds of his time to tell me the name of my advisor whom I had scheduled with. Rude guy. More