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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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April 23, 2022

Great people. Super nice and friendly!! They helped diagnose and take care of my car quickly. More

by RARONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Safe travels, and we hope to earn your business again down the road!

April 22, 2022

Josh is a great addition to the service advisor team. Super nice guy! Very personable and customer service oriented. Keep up the good work Josh! Not a fan of having to pay my bill on my phone. You're mak More

by amendbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh. *****
Apr 29, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Josh and the Al Hendrickson Toyota team. We appreciate you taking the time to share this feedback and will be sure to keep it in mind for the future. If there is anything else we can do to assist you or anything else you would like to discuss, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

April 22, 2022

The service was excellent ,fast and efficient. The representatives we dealt with were all professional and courteous. More

by BWA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your business and hope to see you back again at Al Hendrickson Toyota!

April 22, 2022

The customer service here was amazing. This was my first time in this dealership and I can say, I was very impressed with the efficiency, knowledge and friendly customer service presented More

by john.barnette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Joshua Morales (5 stars!)
Apr 22, 2022 -

Al Hendrickson Toyota responded

John, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Josh and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 22, 2022

Its very good nice customer service they appreciate people for me it’s a good experience More

by DOUARDSONF94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Apr 22, 2022 -

Al Hendrickson Toyota responded

Outstanding customer service is what we aim for every day! Thank you for the amazing review and for allowing Al Hendrickson Toyota to assist you. Drive safe!

April 21, 2022

Took more than an hour more than I was told when I came for my car oil change. This has never happened before and hope never again. More

by mslakhdhir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Al Hendrickson Toyota responded

Thank you for bringing this to my attention. I apologize that your recent visit ran overtime and will look into what caused this delay. We look forward to delivering a five-star experience in the future. Norman Frantz - Service Manager - 954-545-6931

April 21, 2022

Jarrett is an excellent service advisor. In and out in less than 1 hour. One of my favorite things about my first service with Al Hendrickson Toyota was placing protective plastic on the dri More

by JEFFIFROMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you are confident in Jarrett to get the job done. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

April 21, 2022

Muy buen servicio , por parte del señor Oscar bizcarra . Y del personal de Toyota muy amables y atentos . El servicio demoró un poquito porque ellos encontraron 2 clavos en una de mis llantas . Y pues tuve More

by isayjaime30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia de servicio trabajando con Óscar y el equipo. Agradecemos su paciencia durante su visita y esperamos volver a verle en Al Hendrickson Toyota!

April 21, 2022

Oscar was very professional in his assessment of what my car needed. Thank you mucho. More

by BEVISM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Al Hendrickson Toyota responded

Thanks for the five-star rating for Al Hendrickson Toyota! We are happy to hear that Oscar provided an excellent service experience. Until next time!

April 21, 2022

Jarrett Elder is always very polite, professional and pleasant. He is a great asset to the dealership. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Al Hendrickson Toyota responded

Andy, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

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