Al Hendrickson Toyota - Service Center

Been with this dealership for over 20 years. Great salesman Mo and wonderful trustworthy servicemen Oscar, Chris Laporte, and Charles. Thanks so much for taking such great care of me and my cars Great salesman Mo and wonderful trustworthy servicemen Oscar, Chris Laporte, and Charles. Thanks so much for taking such great care of me and my cars. More

Service is excellent. Efficient and reliable. They do what is necessary to help the customer Efficient and reliable. They do what is necessary to help the customer More

Very attentive, solution solved right away! Thank you for good customer service, after Toyota of Deerfield tried to get money, not due from me , same problem. Thank you for good customer service, after Toyota of Deerfield tried to get money, not due from me , same problem. More

Oscar always does a great job in the service center. He friendly and ensures my Highlander is taken care of. I drive past several other Toyota dealerships to come to Al Hendrickson. He friendly and ensures my Highlander is taken care of. I drive past several other Toyota dealerships to come to Al Hendrickson. More

Jarrett was very friendly and professional. Service was Quick. No hassle. Easy. Continue BOGO oil changes. Thank you. Service was Quick. No hassle. Easy. Continue BOGO oil changes. Thank you. More

Very bad service, the dashboar has 2 light on, they did nothing. This is a problem for me. nothing. This is a problem for me. More

I recently purchased a car that had some painting on it, I was told the painting was no problem as they would remove it, I took it in for the painting to be removed on a Sunday they called the Tuesday and t I was told the painting was no problem as they would remove it, I took it in for the painting to be removed on a Sunday they called the Tuesday and told me the painting is remove but the rubbers are damaged and it would be ready in a day or two. I went the Saturday and the car still wasn’t ready , because they had to order the rubber.They called me the following Tuesday and said the car is ready. My son went and pick up the car. When he brought the car home ,the spoiler wasn’t touch at all, painting was still all over it and also the lower bottom….. there’s no sense keeping the car for so long and still did a poor job ….. More

Good service concerning my vehicle! Thank you always for your time! It is greatly appreciated! Thank you always for your time! It is greatly appreciated! More

Neat Place For Servicing My New Car. Waiting Room was accommodating. and I thank you very much Waiting Room was accommodating. and I thank you very much More

I was sold a car that smelled like something died in the car it was also infested with Roaches. I left the car at the request of the dealership with the promise that it would all be taken care of a week lat car it was also infested with Roaches. I left the car at the request of the dealership with the promise that it would all be taken care of a week later I was called and told the car was ready I went to pick up the car and when the guy brought the car to me all the windows were down #1stredflag I get in the car and without really inspecting it and trusting that the dealer had the car for a week I drove off not even halfway home I roll up the window and the smell was horrendous as I was driving what do I see a freaking roach and to top it off the car was now making a strange noise. So I returned the car again and was told to leave it and they would take care of it. I begged them to switch the car for a different one and was told that if I would have done it the day after I bought it, they would. Ummm WHAT!!!! I brought the car to you the same day that I bought it. How is it my fault that this dealership did not do its job the right way? So I once again left the car, promising it would be taken care of and detailed. I pick up the car and yes the smell was better not completely gone but as I was installing some items to the car what do I find? A ton of dead roaches. WHAT!!!!!!! Is this the way they do business? I am so dissatisfied with my purchase but I am completely stuck. If I could give a negative star review I would. It's safe to say we will no longer get a vehicle from this dealership. Which is sad as this is not our first purchase at this dealership. More