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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews
Call Service Center (954) 448-7257

6,454 Reviews of Al Hendrickson Toyota - Service Center

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April 27, 2022

Cost of service was a little bit on the expensive side. But customer service was ok. More

by MICHAUDMIKERLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
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Apr 30, 2022 -

Al Hendrickson Toyota responded

While I'm glad our service and care met expectations, I apologize our pricing was higher than anticipated. I will make a note of this as we strive to remain competitive in that regard, but if you'd like to discuss it, please give me a call. I hope we can earn that fourth star going forward. Best, Norman Frantz - Service Manager - 954-545-6931

April 27, 2022

From service writer to mechanics you get nice work at a reasonable price and timeline More

by IAMBAT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmelo
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Apr 27, 2022 -

Al Hendrickson Toyota responded

Excellent service and fair pricing is our goal, so this is wonderful to hear! From everyone here at Al Hendrickson Toyota, thank you for your business and fantastic review!

April 27, 2022

Fantastic experience, Eric and Klaus were great. The wait was not as long as it could have been. More

by STARALINA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Apr 27, 2022 -

Al Hendrickson Toyota responded

We're so happy you're pleased with your recent service visit! Thank you for choosing Al Hendrickson Toyota and for mentioning Eric and Klaus' great work - we hope to see you again next time!

April 27, 2022

The experience is always good and the customer service is on point I will highly recommend More

by BISHOPDHARVEY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 27, 2022 -

Al Hendrickson Toyota responded

Your five-star review made our day! Thanks for sharing with the Al Hendrickson Toyota team.

April 27, 2022

I anticipated a long wait but based on the jobs involved I was ok with that. More

by herbert.daley6085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2022 -

Al Hendrickson Toyota responded

Herbert, we appreciate your business and your patience while our team took care of your service needs! Thank you from all of us at Al Hendrickson Toyota, we hope to see you again down the road.

April 27, 2022

Great people one time did exactly what they said I had my car perfect. Great. I do not like doing these reviews because you want me to write 15 words and that’s not fair and that’s why I don’t usually do th More

by BETHED197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Apr 28, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We value customer feedback, and we are so glad to hear that you enjoyed your visit. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

April 26, 2022

I was stressed, having my car stop running and had to be towed to Hendrickson Toyota.. My Advisor Carmelo was friendly and very helpful. Just talking to him and answering my questions, set my mind at ease. More

by davidsongifts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo Armano
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Apr 26, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Carmelo and the Al Hendrickson Toyota team. We appreciate your support and are wishing you many safe and happy miles down the road!

April 26, 2022

Jarret gave me excellent service. He's very professional and gets the job done quickly. More

by RJLAROCHE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Al Hendrickson Toyota responded

Thank you for your confidence in Jarrett and the team! We are grateful to have you as an Al Hendrickson Toyota customer and we hope to see you again down the road. Have a wonderful day!

April 26, 2022

Al Hendrickson dealership is convenient professional and great to deal with it was easy making appointments and Service was quick More

by NORMAPEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Al Hendrickson Toyota responded

Norma, we're delighted to hear that scheduling service was such a breeze! Thank you for trusting the Al Hendrickson Toyota team to take excellent care of your vehicle, and we look forward to your next stop by!

April 26, 2022

MY CAR WAS PROMISED TO BE READY AT 9:30AM AND IT WAS READY AT 8:45AM. EXCELLENT SERVICE THANKS TO SERVICE ADVISOR HENRY DELGADO. More

by silberfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful and efficient service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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