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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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April 29, 2022

They gave me a good service that day I even had my charger source burned and they fixed it for me. Thanks. More

by WILORIOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davilmar Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Al Hendrickson Toyota responded

Seeing your five-star review made our day! Thanks for trusting the Al Hendrickson Toyota team with your vehicle. We appreciate you stopping in!

April 29, 2022

Chris K was pleasant and helpful wait was not too long. my only complaint was when i got my car back it had a real strong perfume / cologne sent not sure if it is the new air filter or the person driven th More

by KINGJODY325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Al Hendrickson Toyota responded

Thank you for your feedback! We're very pleased you had a great time working with Chris during your service appointment. We will also be sure to keep your feedback regarding the strong scent in your vehicle in mind moving forward. Thank you for being such a great customer and we hope to see you again next time! - Al Hendrickson Toyota

April 29, 2022

Excellent service experience. Ordered tires online, had them installed at the dealer. Smooth transaction and pleasant experience. More

by wam3264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
carmine armano
Apr 29, 2022 -

Al Hendrickson Toyota responded

It's wonderful to hear that your tire installation process went smoothly. Thank you for choosing Al Hendrickson Toyota and rating us five stars! We hope that you enjoy your weekend.

April 29, 2022

Fast and cheap service. Love it!!! Charles is awesome!!! For sure I'll back for the next service!!! I pay valuable price and get the next service free(oil change). Thanks To More

by tpouzas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Apr 29, 2022 -

Al Hendrickson Toyota responded

Fast and affordable service: we love to hear it! Thank you for the fantastic review and for taking your business to Al Hendrickson Toyota - it is our pleasure to assist you! See you next time!

Apr 29, 2022 -

tpouzas responded

Thanks!!!

April 29, 2022

Service problem was handed in a professional and quick manner. Took me in without an appointment. More

by JRAGUZZA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jen
Apr 29, 2022 -

Al Hendrickson Toyota responded

We're thrilled you had a great experience with the Al Hendrickson Toyota service team. Thanks for being an outstanding customer and we look forward to seeing you again next time!

April 29, 2022

As far as I know the service was done correctly the staff was friendly however the biggest issue I have is the check in process. The way it’s currently set up there is a cluster of people standing around wai More

by vjhaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Al Hendrickson Toyota responded

Thank you for bringing these issues to our attention. We want to make the service process go as smoothly as possible so I apologize for any confusion. I will discuss your review with my team and we will take steps to improve. If there is anything further that I can do to assist you, please get in touch. Norman Frantz - Service Manager - 954-545-6931

April 29, 2022

Jennifer set every thing up for me. Notified me of the issue. Made sure my car situation was handled and up dated me on the progress. More

by DadofTwins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Apr 29, 2022 -

Al Hendrickson Toyota responded

We're happy to hear your service appointment went off without a hitch all thanks to Jennifer. We will be sure to pass along your kind words. Thanks for stopping by Al Hendrickson Toyota!

April 29, 2022

The service agents were knowledgeable, helpful and easy to work with. Work was completed quickly. More

by blindblake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Al Hendrickson Toyota responded

Thank you for the excellent review of the Al Hendrickson Toyota service team! It was our pleasure to assist you - and we hope to see you back again next time!

April 29, 2022

Technician was very knowledgeable and respectful about my concerns. I would recommend this dealership to anyone. More

by VERN5540@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morales.
Apr 29, 2022 -

Al Hendrickson Toyota responded

This sounds exactly like the professional and informed service we aim for, Vern! Thank you for the lovely words and for recommending Al Hendrickson Toyota!

April 29, 2022

jarrett is amazing and always accommodating. wait for car work done and shuttle is very long. More

by SHADEB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Al Hendrickson Toyota responded

Thank you for your kind words about Jarrett as well as this feedback. We strive to provide timely, accommodating service and will look into making the repair process more efficient. Have a great week!

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