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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,031 Reviews

7,031 Reviews of Al Hendrickson Toyota - Service Center

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July 13, 2022

Been going to Al Hendrickson Toyota for many years. They are extremely professional. I 100% recommend them. More

by GINETHMYIBIRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Al Hendrickson Toyota responded

Thank you for being a loyal customer of Al Hendrickson Toyota! We are grateful for your business and look forward to continuing our relationship.

July 12, 2022

Good customer service Mr. Jarret Elder was very polite, friendly and quick job done in hr. 1½ More

by RACSO3841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jarret and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 12, 2022

Service department was fine. However, after parts and labor the bill was over $1000. I then declined service but paid the $150 diagnostic fee. I purchased the part (cooling fan w More

by JASON.YUKNUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Jul 22, 2022 -

Al Hendrickson Toyota responded

Jason, this feedback is concerning to receive. It is our goal to deliver top-notch service at a competitive value, and it is disappointing to see that we missed the mark. It is never our intention to overcharge or take advantage of our guests, and I would appreciate the chance to speak with you to see what more I can do to help clear this up. If you are willing to discuss this further, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 12, 2022

Upsetting, service doesn’t do what they tell you when you take car for service More

by JHIGUERA76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Al Hendrickson Toyota responded

This is worrying to hear, as customer satisfaction is our foremost concern. I want to better understand how we fell short here and do my best to turn your experience around. Please give me a call, if you are willing - my line is 954-545-6931. Thank you, Norman Frantz - Service Manager

July 12, 2022

It was Oscar services was friendly and polite shared a conversation with him and laughs too great guy More

by simon.warrior30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Al Hendrickson Toyota responded

Thanks for your review! We're delighted Oscar welcomed you with personable service that shaped a positive experience. Many safe and happy miles from everyone at Al Hendrickson Toyota!

July 11, 2022

Oscar was great and helpful. The service was done quick and they had everything I needed available. More

by VNBOTERO
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Oscar and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 11, 2022

Always a pleasure with Klaus. Thank you for always listening to my concerns with my Toyota. More

by MENDIETA.MARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jul 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Maria! We are so glad to hear that you had a successful service experience working with Klaus. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

July 11, 2022

Work fast. Responded to calls and schedule appointments with consideration of my time. Thank you. More

by ZUKHRADJABAROVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Al Hendrickson Toyota responded

Woohoo! Fast and responsive service is our mission here at Al Hendrickson Toyota, and we are so happy to be meeting that goal. Thank you for the 5-stars, and have a great day!

July 11, 2022

Always good service they tell about how it takes. Price is seen to be fair More

by RBERNSTEIN5519
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 11, 2022

Customer service oriented. Professional appreciation. I will be happy to recommend anyone to take service at Al Hendrickson More

by LOJEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Jul 11, 2022 -

Al Hendrickson Toyota responded

Thank you very much for your support of our team here at Al Hendrickson Toyota!

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