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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,453 Reviews

6,453 Reviews of Al Hendrickson Toyota - Service Center

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May 04, 2022

Love this dealership. Advised no oil change was needed at this moment, was told to wait till July. More

by EDVLOVE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Al Hendrickson Toyota responded

Thank you for your review! We appreciate your business and are glad to see that you've always had positive experiences here. If there is anything we can do to improve your 3-star rating, please let me know. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 03, 2022

Purchased all my Toyota’s from Al Hendrickson and all services performed for years. My agent Chris K is most amazing, knowledgeable and caring. The service dept. Is excellent. Never been disappointed. More

by svlaskody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you found the right vehicle working with Chris and the Al Hendrickson Toyota team. Congratulations on your purchase, and we hope to see you back again down the road!

May 03, 2022

Siempre es una buena experiencia, gente muy amable, mi carro quedó muy bien en su cambio aceite More

by ERMIMOTA23
Customer Service
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Al Hendrickson Toyota responded

Estamos muy satisfechos que usted siempre tenga una buena experiencia con nosotros! Gracias por compartir y por confiar en el equipo Al Hendrickson Toyota con sus necesidades del mantenimiento! Hasta la próxima.

May 03, 2022

Very well organized and customer was great. Everyone was professional and respectful to me and my vehicle More

by JOLARACUENTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Al Hendrickson Toyota responded

Thanks for the five-star rating for Al Hendrickson Toyota! Reviews like this make our day.

May 03, 2022 -

JOLARACUENTE responded

You are welcome

May 03, 2022 -

JOLARACUENTE responded

Best dealship

May 03, 2022

Excellent service agent Oscar Vizcarra. Quick, communicates well, every employee at the service department was great! More

by Oscar18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Al Hendrickson Toyota responded

We're thrilled Oscar delivered on our goal of communicative, quick, and efficient service! Thank you for your kind review and for choosing Al Hendrickson Toyota!

May 03, 2022

The service mgr was ok. But this new bizarre way of paying is ridiculous! I wanted new windshield wipers. And I wasn’t allowed to pay cash!!?!@$!?%#*£â‚¬!??? Ridiculous. More

by WITTY8071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Al Hendrickson Toyota responded

I'm very sorry that you aren't happy with our payment options. We strive to provide accommodating service and would never want to inconvenience our guests so I apologize that you weren't able to pay in cash. I will share this feedback with my team, and if there is anything further that I can do to assist you, please give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 03, 2022

Despite the fact that I said I would recommend Al Hendrickson service center. I was dissatisfy with the service I received yesterday. The quality and service I received in the past was of much bette More

by LSHOLISTICCARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember the name of service person, he is not listed here.
May 09, 2022 -

Al Hendrickson Toyota responded

We really appreciate your continued business and I am sorry to hear that your recent service fell short of our high standards. I can assure you that our team remains committed to top-notch work at a great value and we would be grateful for another opportunity to assist you and give you a five-star experience. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 03, 2022

Good Costemer service very professional And quick service thank you Toyota al Hendrickson and all of you More

by ELIDUGLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that the Al Hendrickson Toyota team earned your five stars. Drive safely, and we hope to see you back again down the road!

May 02, 2022

Staff is amazing. Dexter Marshall and Jarrett, over in Service Department. Awesome gentlemen. Thank you More

by Monica.thompkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
May 02, 2022 -

Al Hendrickson Toyota responded

Monica, it means the world to us that you took the time to give Dexter, Marshall, and Jarrett a shoutout! We're proud to be your chosen service provider at Al Hendrickson Toyota, and we look forward to your next appointment with us!

May 02, 2022

My name is Peter joseph I had a great customer service at the dealership fast experience More

by PETER34JOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, Peter! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

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