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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,453 Reviews

6,453 Reviews of Al Hendrickson Toyota - Service Center

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May 05, 2022

Service is always polite and take try to care of me the best they can. However, my Car has been having issues with the battery dying and we dont know why so i had to file a claim with Toyota corporate for More

by Sbruckshaw71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Al Hendrickson Toyota responded

Thank you for reaching out. I'm sorry that you are still experiencing issues with your vehicle and understand how frustrating this must be. If there is anything further that I can do to assist in this situation, please reach out to me directly. I would be glad to help. Norman Frantz - Service Manager - 954-545-6931

May 04, 2022

I highly recommend this service center. Each time I have brought my car in, the reps were thorough, knowledgeable, and professional. But above that, I especially appreciated their understan More

by DOUG94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 04, 2022 -

Al Hendrickson Toyota responded

Thank you for trusting the Al Hendrickson Toyota service center to take excellent care of your vehicle. We appreciate your five-star rating and compliments on our team. Seeing words like professional and patient make our day. We look forward to assisting you again down the road!

May 04, 2022

Awesome day servicing my Toyota. Chris K. was friendly and informative. He quoted me a waiting time of one and a half hours. It was EXACTLY one and a half hours to the second. I set More

by AUGUSTNYC9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 04, 2022

Car was running super smooth thank you. Service was great and chris was awesome always a pleasure. More

by fparks001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 04, 2022

They assist my car quickly. It was a short wait. The shuttle was great conversation. The price was reasonable. I was happy with the service. More

by BPAYOUTE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, Shedrick Anderson
May 04, 2022 -

Al Hendrickson Toyota responded

We are so happy to hear that our team gave you a five-star service experience! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. We look forward to seeing you next time!

May 04, 2022

Long waits and bait and switch repairs Disorganized actions in service center experience. Inaccurate fact in service history. More

by agronowd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Al Hendrickson Toyota responded

I'm sorry your service experience fell short of our high expectations. I want to better understand what happened here so I can properly assist and prevent it from recurring. Please give me a call if you're willing to have a discussion - I can't determine your contact information from this review. Best, Norman Frantz - Service Manager - 954-545-6931

May 04, 2022

I received quick and courteous service. My interaction with the service personnel was great! I was in and out in no time. More

by WCAPPETTA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
May 04, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We are glad to see that our team was efficient, courteous, and nice to work with. We appreciate your feedback here at Al Hendrickson Toyota!

May 04, 2022

They give good service . That take good care of their clients . They doing a great job . More

by yvelmercius2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
May 04, 2022 -

Al Hendrickson Toyota responded

We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

May 04, 2022

The Toyota dealership very organized and nice and they help me get my car working again. I had a lovely experience. More

by yalexandre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 04, 2022

Professional timely repair with courtesy. Had to diagnose a check engine light and they had the necessary part. More

by Vv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
May 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

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