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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,453 Reviews
Call Service Center (954) 448-7257

6,453 Reviews of Al Hendrickson Toyota - Service Center

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May 06, 2022

The service is fast and excellent They explained the reparations and the price The car service to go back home and pick you back is good More

by ruby.salomon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wilnord
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May 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the fabulous review, Ruby! We're so glad our work is timely and that you enjoyed our valet service. We appreciate your kind words and your decision to take your business to Al Hendrickson Toyota!

May 06, 2022

I always get great service at this dealership. The representatives are knowledgeable and flexible. Jennifer talked me through what work needed to be done as well as the payment options. I feel luc More

by KENNEDY.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
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May 06, 2022 -

Al Hendrickson Toyota responded

We feel lucky to have such supportive customers like you! Thank you for sharing how much you appreciated Jennifer's assistance and guidance, and the Al Hendrickson Toyota team looks forward to your next stop by!

May 05, 2022

It was good service by Oscar and that’s set no complaints im happy 🙏l More

by JAYLENCE2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Oscar. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

May 05, 2022

I made my reservation on line for the first 5000 mile checkup since purchasing my car new. I was met with respect for myself and my car. All the info about me and the car was available for the Service More

by LUVRYDNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
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May 05, 2022 -

Al Hendrickson Toyota responded

We are so glad that the Al Hendrickson Toyota team provided such a high standard of service and care for you! Thank you for taking the time to share your appreciation with this five-star review. We'll take care of your Toyota like it was our own for years to come!

May 07, 2022 -

LUVRYDNG responded

Thank you

May 05, 2022

Jarrett is a rock star and got me in and out in a timely manner..Great customer service Rep right there More

by KLJOHNSON2ND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the five-star rating! We will be sure to pass your compliments along to Jarrett for providing you with stellar service. See you down the road! - The Al Hendrickson Toyota Team

May 05, 2022

Excelent and courteous service! Clean facilities! The staff is knowledgeable and informative giving good advice More

by jiralam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morales
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May 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you are confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

May 05, 2022

Quick,profesinal,and a pleasure to do business with. would reccomenend to anyone.tkank you More

by MEDALLIONELEC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 05, 2022

Usually is a good experience. This time the waiting time was too long. I waited for 3h when I was expecting to stay about 1h. More

by Matheus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Al Hendrickson Toyota responded

I am sorry to hear that your visit took longer than we anticipated. We strive to deliver a seamless and efficient service experience, and it is never our intention to inconvenience our guests. I assure you that we will work towards improving our practices in the future. If there is anything more I can do to assist you or better your time working with us, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 05, 2022

Nice job! Staff was friendly and called me promptly when car was ready. My car was clean an serviced professionally. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi
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May 05, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 05, 2022

EASY CHECK IN COMFORTABLE PLACE TO WAIT WORK WAS COMPLETED EARLIER THAN PROJECTED STAFF WAS COURTEOUS AND PROFESSIONAL More

by AJHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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