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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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June 20, 2023

Helpful and professional. Would like to see more interaction in communication. One of best dealerships around. More

by christopheralexander924
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Al Hendrickson Toyota responded

Thanks for the great review, Christopher! We appreciate your feedback and will definitely take it into consideration. We're glad to hear that you had a positive experience with us at Al Hendrickson Toyota!

June 19, 2023

Great service! It was a long wait because it was a Saturday but got car in top shape. More

by philbertroberts
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your patience during your visit and hope to see you again at Al Hendrickson Toyota. Safe travels!

June 19, 2023

Klaus is a great customer service! Always efficient! Super recommend him to anyone. Thank you More

by ANDREAFONTESGOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus
Jun 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind words about Klaus and hope to see you again at Al Hendrickson Toyota. Safe travels!

June 19, 2023

Very friendly and fast. Jennifer is always polite and helpful. They always take care of me. More

by jasonhearn1905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Al Hendrickson Toyota responded

We are so glad to hear that you have felt taken care of by Jennifer and our team. Thank you for choosing Al Hendrickson Toyota as your go-to dealership.

June 19, 2023

Customer service was very helpful and understanding. Salesperson was kind and knowledgeable about what I was looking for. Overall I was happy with my purchase thank you. More

by rcsedavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Anghel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wildenson charles , Fernando Rodriguez
Jun 19, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that you had a positive experience with our customer service and sales team at Al Hendrickson Toyota! Thank you for choosing us for your purchase. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new vehicle!

June 19, 2023

This is the second time I came to get my car serviced at this dealer ship and come back home and saw my vehicle had a problem that they failed to check or mention. The very same day after my car got service More

by A.JEAN145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Jun 23, 2023 -

Al Hendrickson Toyota responded

I apologize for the inconvenience you experienced during your recent visits to our dealership. We strive to provide thorough and reliable service, so it's concerning that we have left the wrong impression. I would appreciate the opportunity to speak with you directly to see what more I can do to address this situation and help fix things. If you are willing to discuss this further, please contact me directly. Thank you. Norman Frantz - Service Manager - 954-545-6931

June 18, 2023

Buena atención bien servicio ayudan con las dudas y con los temas relacionados al vehículo More

by ANDREAPAEZC4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña, Andrea! Esperamos volver a verle en Al Hendrickson Toyota!

June 18, 2023

I think you’re excellent as a repair shop for my Corolla. When I lived in NY, I’ve been driving Toyotas for around fifty years. I love the cars and the dealerships I go to. I’m FL, you are my number 1 place More

by MEYEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

June 18, 2023

He tenido alguna inquietud sobre mi vehiculo y no he estado satisfecho con la respuesta que me han dado More

by JOSELUISGONZALEZ7157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 19, 2023 -

Al Hendrickson Toyota responded

Gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Al Hendrickson Toyota!

June 18, 2023

CJ was awesome. Quick and easy service really glad purchase was made at this location More

by RMCGOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carvens Joseph
Jun 19, 2023 -

Al Hendrickson Toyota responded

It was our pleasure to complete your vehicle's service! CJ and the Al Hendrickson Toyota team thank you for your business and wish you safe travels down the road!

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