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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,029 Reviews

7,029 Reviews of Al Hendrickson Toyota - Service Center

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July 24, 2022

prompt and was done before the time they told me. . they had free coffee and pastries while i wated for my car More

by ALSKORNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 24, 2022

The service writer wanted to charge me for a battery, when it is that I have a Toyota lifetime warranty and it’s clearly visible More

by STEVENRAMDHANI7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles
Jul 28, 2022 -

Al Hendrickson Toyota responded

Steven, I apologize for any mixup on our end. We strive to deliver seamless and straightforward service, and it is disappointing that we have left the wrong impression. I would appreciate the chance to speak with you to see what more I can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

July 24, 2022

10000 mile service was a breeze in and out in no time flat !!! Would not take my car anywhere else but Al Hendrickson Toyota !!! More

by BRII0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 23, 2022

All Hendrickson is promt,keeping they committed helping they customers have honest and reliable staff More

by PATIENTGERT
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Al Hendrickson Toyota responded

Happy customers make us happy! We're always grateful to deliver timely, professional assistance at Al Hendrickson Toyota. Many safe and happy miles!

July 23, 2022

Henry is very good person I’m very happy with the service, is good and fast More

by RONDONMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Al Hendrickson Toyota responded

Thank you for your supportive rating and review! We appreciate knowing that you enjoyed working with Henry and our service team here at Al Hendrickson Toyota. We will pass your kind words along!

July 23, 2022

Jarrett is the best! !!! I recommended him to friends that want their Toyota serviced. He is friendly, eficient, and gets me out on time. He is 5 stars More

by romeavent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Al Hendrickson Toyota responded

Thank you for your confidence in Jarrett and the team! We are happy to have you as a repeat customer and we look forward to the next opportunity to assist you here at Al Hendrickson Toyota. Drive safely!

July 23, 2022

Great customer service experience. Starting with Chris who was efficient and helpful, as well as an all around good guy to get along with. He promptly called me to tell me the car was More

by RBAC27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Al Hendrickson Toyota responded

It is gratifying to know that you were so well taken care of by Chris, Bob, and our team! Thank you for choosing Al Hendrickson Toyota and for sharing your positive experience. We look forward to seeing you next time!

July 22, 2022

The service department for me is quite convenient So far so good. Shput out to Jennifer Burton More

by JJIMMY2378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer burton
Jul 22, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jennifer. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

July 22, 2022

Fast service just don’t understand why they don’t do a complimentary wash and vacuum More

by macmcleod08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Al Hendrickson Toyota responded

Thank you for this feedback. We strive to go above and beyond for our customers so I apologize that you aren't completely satisfied. We will certainly keep your review in mind moving forward, and I hope you consider working with us in the future. Norman Frantz - Service Manager - 954-545-6931

July 22, 2022

The service advisor was knowledgeable and friendly. Shuttle service was great, and driver was friendly. Would use them again. More

by HLQUINTERO69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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