Al Hendrickson Toyota - Service Center

I always ask for Oscar. He knows more than your other service reps Thanks’O He knows more than your other service reps Thanks’O More

Very fast and easy, no long waiting. Good recommendations, agent very nice and professional, good giving me options and advices. Good recommendations, agent very nice and professional, good giving me options and advices. More

I had battery issues so I walked in without an appointment and I was in and out At a reasonable time. Service advisor Jose was very helpful and knowledgeable. appointment and I was in and out At a reasonable time. Service advisor Jose was very helpful and knowledgeable. More

Great team, good costumer service. Good Warranty, fast phone service. Spanish attention. availability of online customer support. Good Warranty, fast phone service. Spanish attention. availability of online customer support. More

As usual excellent service. Klaus Cobb is always gracious and gives us the best service possible. We also appreciated the drop off and pick up courtesy rides .Al Hendrickson's s Klaus Cobb is always gracious and gives us the best service possible. We also appreciated the drop off and pick up courtesy rides .Al Hendrickson's service is the BEST! and Klaus rocks!! More

As usual Jennifer took great care of us. We had a maintenance message on our Highlander. Jennifer knew exactly what to do. I left her the car & she had me done within the same day. We had a maintenance message on our Highlander. Jennifer knew exactly what to do. I left her the car & she had me done within the same day. More

Really bad visit, guy who attend to me was very unprofessional and not helpful at all. unprofessional and not helpful at all. More

My agent was Chris. He and the other workers were kind, attentive and worked with me and my daughter to get the work done on my vehicle in a timely ammner. Loved the ope He and the other workers were kind, attentive and worked with me and my daughter to get the work done on my vehicle in a timely ammner. Loved the open lines of communication too! More

The service was amazing, the people in general who works there are very profesional and always do everything to have happy customers there are very profesional and always do everything to have happy customers More

The service techs seem to understand technial issues well enough. If they don't, they get the service manager to explain it. Recently I was not happy with my front brake service. Right away after that servic enough. If they don't, they get the service manager to explain it. Recently I was not happy with my front brake service. Right away after that service I had severe brake noise and was told that it was the rear brakes. It may have been, but when I took it back for the rear brakes, I was told I needed new front roters on the brake job that was only 6 weeks old! They said the roters were rusty and now were making noise. I felt they should have noticed that and advised me of this issue when I had those brakes done. I asked them to take care of the new roters, but instead they agreed to make the existing ones work by machining them again but proceeded to tell me they would only likely last about 15K miles. I at least got them to agree to do the labor for free on the roters when they die, but I was not happy about having this happen. Normally I like the service, but this time I was not happy. I think that they should have replaced the roters at their expense. I am not even sure the rear brakes were the problem. I had 40% left on the pads. I don't know why they started making horrible noises right after the front brake job, but I had to replace the brakes to make the noise stop and then to find out there was an issue with the front brakes making noise. More