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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,453 Reviews
Call Service Center (954) 448-7257

6,453 Reviews of Al Hendrickson Toyota - Service Center

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May 12, 2022

Very professional, salesman and sales manager were both able to get me out of there in a timely manner. More

by MARK.RYABENKIY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVAN KENDRA, Dexter Marshall
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May 12, 2022 -

Al Hendrickson Toyota responded

Mark, we are delighted that you had such a positive experience with our team! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. Safe travels until we see you again!

May 12, 2022

The attendant was very unhelpful unwilling to assist had to ask a manager for assistance More

by LOSPINA63.LSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Induit, Gustave
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May 16, 2022 -

Al Hendrickson Toyota responded

Five-star service is our goal and I sincerely apologize if we missed that mark. Would you please call me when you have a moment? I'd like to see if there is anything that I can do to improve your experience. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 11, 2022

excellent job, good attention, their installation are clean, and comfortable, you can enjoy it, while your are waiting, the worker are nice and kind,they are very attentive. More

by Dianor
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 11, 2022

Josh was amazing! Professional and super helpful! As long as he's there , I will continue to do all of my future business with Al Hendrickson! Thank you More

by KWILENTERPRISES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morales
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May 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the glowing review! We are so glad to hear that Josh delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

May 11, 2022

Excellent, Klaus is always professional. A pro. Areal keeper. Thanks. Got me in & out 1 1/2 hours. More

by Jdholiday210@gmail.comJDHOLIDAY210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing such fantastic feedback about Klaus and our Al Hendrickson Toyota team! We are grateful that you trust us with your auto service needs. Have a wonderful day!

May 11, 2022

very good costumer service, Oscar is very good in service are. I really recommend the dealer . More

by PEREZMACHADONOSLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2022 -

Al Hendrickson Toyota responded

Thank you for your kind recommendation! We are so happy to hear that you're satisfied with Oscar's service and we appreciate you trusting Al Hendrickson Toyota with your vehicle.

May 11, 2022

They didn’t make the tire rotation. I am really disappointed about the service. I hope they contact to me to fix this issue. More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder
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May 15, 2022 -

Al Hendrickson Toyota responded

Manuel, I am very sorry that you are disappointed. I would like the opportunity to research what happened during your visit, but I need your full name to look you up in the system. Please feel free to reach out to me directly. I look forward to assisting you soon. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 11, 2022

Everyone was kind, helpful and efficient. Chris LePorte got me in and the Sienna was done on the promised time. The van was clean and serviced properly. More

by TBKELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We're glad that you enjoyed Chris' help. We appreciate your business here at Al Hendrickson Toyota!

May 11, 2022

Best dealer ever with great customer service I recommend to everyone who is willing to buy a car More

by souloulove1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Charles wilnord
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May 11, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 11, 2022

The service was great, the time to get repaired was too long, people were cutting the line in front of us and nobody said anything . Other than that everything was OKAY. More

by ClayB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2022 -

Al Hendrickson Toyota responded

Clay, thank you for sharing. While I'm glad your service was well-executed, I'm sorry for any unintended delays, as we aim for timely and efficient care. I will look into this feedback so we can work to improve, but if there is anything else we could have done better, please let me know. I hope we get the chance to assist you again in the future. Best, Norman Frantz - Service Manager - 954-545-6931

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