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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,018 Reviews

7,018 Reviews of Al Hendrickson Toyota - Service Center

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August 01, 2022

I really like this dealership because they are very accommodating and thorough. They provide beverages while you wait for your service to be done. Jarrett I very kind and is very professional. I reall More

by smellie36
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the positive review of Al Hendrickson Toyota! Jarrett will definitely appreciate your shoutout to his quality customer service. We are grateful for your business and hope to see you again.

August 01, 2022

I realized that the outlet for the charger was still not working. I called Chris LaPorte to let him know about it since I requested it to be fixed in the beginning. I took the car for service and let him kn More

by maria210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Al Hendrickson Toyota responded

Maria, I apologize for the issues you have encountered with your car's outlet. We strive to deliver seamless and efficient service, and it is disappointing that we missed the mark. I am sorry for the issues you have had getting in contact with Chris and would appreciate the chance to speak with you directly to see what more I can do to help. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

July 31, 2022

My service visit went smoothly and I was met with a positive attitude by my advisor Henry Delgado who was professional and had excellent communication during my visit to Al Hendrickson, highly recomme More

by MCHLGOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that Henry delivered such a successful service experience. Safe travels, and we hope to see you back again at Al Hendrickson Toyota!

July 31, 2022

I love getting my car serviced by Al Hendrickson Toyota starting with the communication with Klaus. He keeps me on track with what my car needs and even got me a great deal on new tires. I would recommen More

by PAULAELIZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Aug 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Klaus. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

July 31, 2022

Straight to the service department and fast service, as always great service from Chris K More

by KICO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your excellent service experience with Chris and the team at Al Hendrickson Toyota. We will be sure to pass along your kudos to them. Have a great day!

July 31, 2022

Prompt service & competitive pricing. .what more is there to ask for..I'm always satisfied there More

by Btt133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 31, 2022

Great service as usual. Klaus and Norman were the best. Always informative and helpful with my experience More

by demondelliott215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
Aug 01, 2022 -

Al Hendrickson Toyota responded

Thank you for being a loyal customer of Al Hendrickson Toyota. We will be sure to let Klaus and Norman know you appreciate their consistent, quality customer service. Have an awesome day!

July 31, 2022

it took 3 hours for a 25000 miles service The service Adviser kept my ticket on his desk forn 40 minutes before letting me know i needed an air filter More

by MILESCLAUDE31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
wilnorn
Aug 06, 2022 -

Al Hendrickson Toyota responded

I am sorry to hear that your visit took longer than anticipated. We strive to deliver a seamless and straightforward service experience, and it is never our intention to inconvenience our guests. I assure you that we will work to improve our communication and efficiency in the future. If there is anything more I can do to assist you or better your time working with us, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

July 30, 2022

Jarret were very friendly and the service were done in a fast time Thanks to all the team! More

by JEFERSONAMARAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Al Hendrickson Toyota responded

Thanks for the 5-stars and shoutout to Jarrett and the team at Al Hendrickson Toyota! We hope to see you again for your next service!

July 30, 2022

Great service. Jarrett always does a great job at customer service. I am pleased with the service. More

by natashagibb1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Al Hendrickson Toyota responded

Natasha, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Jarrett. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

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