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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,453 Reviews

6,453 Reviews of Al Hendrickson Toyota - Service Center

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May 12, 2022

Great experience at drop off and good communication while my vehicle was being serviced and a very smooth pickup. Couldn’t be happier with Al Hendrickson service experience. More

by ROBERT@HARTER-WEB.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Hendrickson Toyota responded

Robert, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 12, 2022

Very happy whit s de service special the people work their are very kind I recomendé to others peoples More

by NIDIAVALENCIA72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Hendrickson Toyota responded

We are so happy that our team could deliver a five-star experience for you! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. Drive safely until we see you again!

May 12, 2022

Fantastic ! Chris was very professional got me the the best opportunity for my mony and condition. More

by THOMPOSO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Al Hendrickson Toyota responded

We're glad Chris and the Al Hendrickson Toyota team could be of service! Thank you for your business and wonderful review - we wish you safe travels ahead!

May 12, 2022

The rep outside was great except that I left him a message in the morning on his voicemail and he was never alerted to the message. The cashier was less than friendly and was clearly annoyed that I More

by ACSKITTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine
May 16, 2022 -

Al Hendrickson Toyota responded

Hello, and thanks for sharing. I'm sorry for this miscommunication among our team and for the inconvenience this caused for you. We want the best for our customers, and I apologize that we let you down. I'll review these comments with the team, and if we can do anything else for you, please let me know. Norman Frantz - Service Manager - 954-545-6931

May 12, 2022

Easy and fast, well explained about the service my car needed it. Advisor nice friendly More

by Carolina Drada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Hendrickson Toyota responded

Thank you, Carolina! It means a lot to hear that you are satisfied with our service. Hope to see you next time at Al Hendrickson Toyota!

May 12, 2022

It was a bit busy at the time of our drop off and someone else kindly helped us so we wouldn’t wait too long. The staff was great with communication and getting back to us with information and pricing. Overa More

by gasts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing this feedback about your recent service visit to Al Hendrickson Toyota! We are delighted to hear that you were well taken care of. Have a wonderful day!

May 12, 2022

I think it’s good enough to go there. Thank you very much next time More

by AYLMEROIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson
May 16, 2022 -

Al Hendrickson Toyota responded

Thank you for the kind feedback! We are glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. If there is anything more we can do to earn your five-stars or improve your visit, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

May 12, 2022

Jarrett was very kind, professional and informative. He spoke to me about options and was able to have my service completed in a timely manner. More

by ccpanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Hendrickson Toyota responded

We're glad Jarrett was such a pleasure to work with! Thank you for the excellent review and for allowing Al Hendrickson Toyota to assist with your vehicle's care.

May 12, 2022

Great service in a great time. Always grateful for the services every time I go. More

by LUIS FRANCISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Hendrickson Toyota responded

Luis, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 12, 2022

The Service was phenomenal. I also enjoyed the shuttle service as well. It’s very convenient! More

by SUMMERDAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to assist you! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. Drive safely until we see you again!

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