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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,453 Reviews

6,453 Reviews of Al Hendrickson Toyota - Service Center

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May 16, 2022

Great Customer service, went in for both my cars and Klaus got us out very quick More

by kathycollazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

Klaus is delighted to see that you enjoyed your service experience, Kathy! Thank you so much for supporting Al Hendrickson Toyota and we'll see you next time!

May 16, 2022

It was a pleasure to deal with Mr. Jarrett Elder. He was very courteous and helpful, as has always been the case. He provides very good customer service. More

by ENDEAVORCOLEM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing so many kind words about Jarrett! We are delighted that he made your recent service visit to Al Hendrickson Toyota such a success.

May 16, 2022

Oscar provided quick swift service. This made up for my first visist with another service rep. So thank you Oscar. More

by krystalie.colon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

Krystalie - Thank you for allowing us another chance to impress you! We are delighted that Oscar provided excellent service and we appreciate you commending him. Hope to see you next time at Al Hendrickson Toyota!

May 16, 2022

Great customer service, it's always a pleasure dealing with Klaus. He makes sure you have all questions answered and always gives you the best deal! He even replies on his days off. sorry Klaus :) Thank y More

by NATASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Natasha! We are so glad to hear that you have had such excellent experiences working with Klaus over the years. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

May 16, 2022

all personel I dealt with were welcoming and helpfull. they were willing totake the time to understand my needs and take the necessary steps to appropiatelymeet them. More

by winwalt9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : klaus cobb
May 16, 2022 -

Al Hendrickson Toyota responded

It means a great deal that you recommend Al Hendrickson Toyota. Thank you for being a fan and we look forward to seeing you again next time!

May 16, 2022

Chris always treats us Great and would recommend him and your service department to anyone . More

by THOMPOSO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

We're happy to hear you can always rely on Chris and the Al Hendrickson Toyota team. Thank you for the kudos!

May 16, 2022

As always, I had a pleasure working with Jennifer. My car drives so smooth with my new tires on my 4Runner. More

by KEVINM356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burton, Jennifer
May 17, 2022 -

Al Hendrickson Toyota responded

Kevin, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jennifer and the Al Hendrickson Toyota team. Drive safely in your Toyota 4Runner, and we hope to see you back again down the road!

May 15, 2022

Very professional men and women. Always courteous and helpful and the service is always quick. More

by MISSKAYO1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
May 16, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 15, 2022

I brought my car in without an appointment and received fast reliable service. My car was ready within an hour! Great Service Team! More

by CONSUELOMALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 15, 2022

The wait time is just horrific. Have a 11 am appt for my 1st 5000 mile checkup and didn't get my car back until 1:30 pm More

by cburden1052
Friendliness
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Al Hendrickson Toyota responded

I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. I understand your frustration, but if you would be willing to give us another opportunity to assist you, we would greatly appreciate it. If there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

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