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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,015 Reviews

7,015 Reviews of Al Hendrickson Toyota - Service Center

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August 11, 2022

it was fast , friendly , with understanding and qualitatively . Very happy about this service !! It was Chris Le-porte- Thank You personally !!! More

by VLADISMIRNOV97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Al Hendrickson Toyota responded

Thank you for stopping by to share your service experience with Chris and the team at Al Hendrickson Toyota! We appreciate your business and hope you have a great day!

August 10, 2022

Great service Klaus. We finished the service within one hour. He is very professional and polite. More

by audrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Aug 10, 2022 -

Al Hendrickson Toyota responded

Thanks for supporting Al Hendrickson Toyota and for giving Klaus a shout-out! We hope to work with you again down the road!

August 10, 2022

Fast and efficient. Little confusing at first how does it work, completely ignored by Oscar. Tried to approach waited patiently to be called or maybe just told how it wo More

by HSAAVEDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Al Hendrickson Toyota responded

While we are glad to hear that the team was able to get the job done, the rest of your feedback is disappointing to receive. We strive to deliver an attentive and professional service experience for our guests, and I apologize for the way you were treated during your visit. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or help fix things, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

August 10, 2022

I wouldn’t recommend here because I took my car in with two great tires and I got it back with two good and the other two worn out and old. They changed my tire. I’m very upset and not pleased: this is cra More

by TLAKECHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
He know his self
Aug 17, 2022 -

Al Hendrickson Toyota responded

I'm sorry for any confusion but unless you purchased tires for your vehicle, your vehicle will leave with the same tires as it came in with. If you would like to discuss this further, please consider reaching out to me directly when you have a moment. Thank you, Norman Frantz - Service Manager - 954-545-6931

Aug 18, 2022 -

TLAKECHA responded

I didn’t expect you to tell me you guys did!!!!!!! I know the tires I came in with. !!!!!! And what I left with is no what I came in with.!!!!! You guys take advantage of females!!!! All four tires were great tires and I left with two worn tires and two good tires!!!! That’s crazy!!!!

August 08, 2022

Always good customer service. Need to be more prompt with greeting customers at service desk. More

by deleanajohnson80
Recommend Dealer
Yes
Employees Worked With
Carmine
Aug 28, 2022 -

Al Hendrickson Toyota responded

Thank you for this feedback! We are always looking for ways to improve for our guests, and we will be sure to keep this in mind moving forward. If there is anything more we can do to assist you or better your visit, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

August 08, 2022

I always get good services from Jared who usually assist me when I need services More

by REGINEDU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Jared. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

August 08, 2022

Very attentive and nice guy , fast and professional, they don’t take too long for my service . More

by Vedado123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

August 08, 2022

The ease of receiving the needed services, friendly staff and online payment are all greatly appreciated. More

by ToyotaCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo Armano
Aug 08, 2022 -

Al Hendrickson Toyota responded

Thank you for the stellar review of Al Hendrickson Toyota! We are delighted your service experience with our team was a total breeze. Come by anytime!

August 08, 2022

Henry is always the best! I could go to any dealer for my car's service but I don't change his great customer service and expertise. More

by NRENGIFO33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Henry and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

August 08, 2022

This dealership’s staff in service are nice and efficient. I highly recommend this place. More

by momoholly2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
Aug 08, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

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