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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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June 21, 2023

Service was very quick and they were able to fix the issue I was having with my More

by BB.KEMONE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mitchell
Jun 21, 2023 -

Al Hendrickson Toyota responded

We are glad to hear that our team fixed your vehicle's issue! Thank you for choosing Al Hendrickson Toyota.

June 21, 2023

Very professional and courteous to the customers. Pleasant atmosphere and even provided snacks too. Completed the work in a timely fashion. More

by CHERHO2
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 21, 2023 -

Al Hendrickson Toyota responded

Thank you for the great review! We strive to provide a professional and courteous experience for all of our customers. We're glad you enjoyed the pleasant atmosphere and snacks. Have a fantastic day! - The Al Hendrickson Toyota Team

June 21, 2023

Jarrett my service advisor is Knowledgeable, pleasant and very efficient. He makes you feel appreciated and took very good care of me. Jarrett is number 1 ! More

by smbird
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that Jarrett provided you with excellent service! Thank you for taking the time to leave us a positive review. We'll be sure to pass along your kind words. Have a great day! - The Al Hendrickson Toyota Team

June 21, 2023

This was the worst service from a dealer I have ever experienced. Won't come back. More

by MISHPLOST
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know his name- he was a manager.
Jun 23, 2023 -

Al Hendrickson Toyota responded

It's disappointing to see that you were not satisfied with your experience. I would be grateful for your feedback and, if you are willing, would like to discuss your visit further. I will search for your contact information but in case I can't find it, would you please out to me directly? Thank you, Norman Frantz - Service Manager - 954-545-6931

June 21, 2023

It’s always a great pleasure bringing my car into Toyota. Quick, efficient, and friendly. More

by jcc1983spk
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Al Hendrickson Toyota responded

Thanks for the great review of Al Hendrickson Toyota. We appreciate your support and loyal business! Until next time!

June 21, 2023

service was performed. quickly and the car was returned to me in a timely basis. They even assisted me if correcting a gps problem. More

by KENSCART
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Al Hendrickson Toyota responded

We're so glad we could deliver prompt service and take care of your GPS issue! Thanks for choosing Al Hendrickson Toyota. Safe travels, and we'll see you next time!

June 21, 2023

All Hendrickson is a good Toyota place but you have to wait too long for service, but I would always recommend it all Hendrickson More

by SUZIE3066
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 22, 2023 -

Al Hendrickson Toyota responded

Thank you for the recommendation, Suzie. We're always working to improve our service and appreciate you choosing Al Hendrickson Toyota. Have a great day!

June 21, 2023

My Agent was professional and sympathetic. He explained me all the staff will going to do in my car. More

by MARTHEM1064
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Macwood Cadet
Jun 22, 2023 -

Al Hendrickson Toyota responded

We're elated that our team provided kind and informative professionalism! Thanks for choosing Al Hendrickson Toyota. Safe travels, and we'll see you next time!

June 21, 2023

Chris Kulazidis is very attentive and very polite. He explained things in very detail and very accommodating. Excellent service. More

by MARCYRED29
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Al Hendrickson Toyota responded

Thank you, Marcy! We're so glad to hear that Chris provided you with excellent service. We appreciate your kind words and hope to see you again at Al Hendrickson Toyota!

June 21, 2023

Awful service. Mechanic scratched all of my rims and damaged them. 70% and the lug nuts were damaged More

by megan
Service Price Transparency
Recommend Dealer
No
Employees Worked With
CJ
Jun 23, 2023 -

Al Hendrickson Toyota responded

Megan, This review is concerning to read and I'm sorry to hear about the damage that was done to your rims. We take these matters seriously and would like to address this issue as soon as possible. Please reach out to me at your earliest convenience so I can assist you further. Thank you, Norman Frantz - Service Manager - 954-545-6931

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