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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
6,548 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,548 Reviews of Al Hendrickson Toyota - Service Center
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August 08, 2023
This was an awful experience. I asked to have the service team check the rear stop light as it was not working properly. The supervisor Fabio was disrespectful when explaining tha I asked to have the service team check the rear stop light as it was not working properly. The supervisor Fabio was disrespectful when explaining that you do not cover this on the warranty. I felt taken advantage and insulted. He took away any trust I had in al Hendrickson. I do not want to go back. I will reconsider future purchases from Al Hendrickson More
by ttantrum11
Verified Customer
August 08, 2023
I spoke with the manager. I went in for an oil change they up sold me. I spent $500. I was told there was shuttle service for me the shuttle service guy complained the entire I went in for an oil change they up sold me. I spent $500. I was told there was shuttle service for me the shuttle service guy complained the entire time. About driving me. Outside the car then inside me and him. If you hate your job keep it to yourself or complain to your manager. I just got up sold on service. I don’t need to take a ride w someone complaining about their job the entire time. I told the manager Lipton Toyota is actually closer and I can just go there next time. When you bring in your car for service their doesn’t need to be commentary on how your job sucks. More
by bsiegel230
Employees Worked With
August 07, 2023
The car repair service manager rude and doesn’t listen to customers.He is always scowling customers.He is always scowling More
by CINDY6975
August 07, 2023
Deberían tener más personal que hablan español. gracias.porque lo demoran demasiado para atender a los clientes gracias.porque lo demoran demasiado para atender a los clientes More
by EDOUSA
August 06, 2023
She very patient and respectful sh also keep you informed step by step of of your vehicle progress while in the shop, step by step of of your vehicle progress while in the shop, More
by BUTCHERJULI
Employees Worked With
August 06, 2023
Very disorganized service department. On return to pick up my car, there was no person who knew what to do. I had to take to half a dozen people. The facility is old and dirty, and not On return to pick up my car, there was no person who knew what to do. I had to take to half a dozen people. The facility is old and dirty, and not a comfortable place to wait. More
by CLIFFBLACKMAN
Employees Worked With
Michelle,
August 04, 2023
CHRISTOS is an amazing associate always has willingness to help. Service is handled in a timely manner. to help. Service is handled in a timely manner. More
by POKITAJE
Employees Worked With
August 04, 2023
I paid double the standard repair cost and had bring the car back 3 times because of the shoddy work. Waste of my time and money. car back 3 times because of the shoddy work. Waste of my time and money. More
by MAURICELORD
Employees Worked With
August 04, 2023
Erik, is incredibly helpful. Not only is his knowledge top notch, but his professionalism goes unmatched. I could not be more thankful for his help as well as the rest of the Not only is his knowledge top notch, but his professionalism goes unmatched. I could not be more thankful for his help as well as the rest of the staff. More
by DJLEVINE14
