Al Hendrickson Toyota - Service Center

The staff is friendly and courteous but the lines can get long if you don’t have an appointment. Pro tip: if you can, make your appointment mid week when it’s not so busy. And be ready 4 a BIG bill. This pla long if you don’t have an appointment. Pro tip: if you can, make your appointment mid week when it’s not so busy. And be ready 4 a BIG bill. This place is expensive! More

Charles is awesome. Very professional, great attitude. Thank you Charles for everything you do . Excellent service Very professional, great attitude. Thank you Charles for everything you do . Excellent service More

Advisor Jarret is the best! He is always there if there an issue with my car or I questions. He is always there if there an issue with my car or I questions. More

I had my car serviced (as a walk in) and appreciate that I could receive service the same day.. I was somewhat disappointed that after leaving the dealership, my tire pressure monitor started to flash; I fe I could receive service the same day.. I was somewhat disappointed that after leaving the dealership, my tire pressure monitor started to flash; I feared a flat tire so I stopped on the side of the road to check-all was well. Called the dealership and left a message seeing as it was after 6 pm. They promptly called me the next morning and told me to come back to the dealership to have service rectify the problem. When I arrived, I was told that it would be approximately 30-35 mins service time. It was almost 2 hours later when I got my car back. I asked Jarrett if they could do a quick car wash for my inconvenience and he said he would arrange it. Sadly, no car wash. I did appreciate the video of the status of the car but would have appreciated even more so a video of the finished work. Jarrett was kind and competent but I could see at the end just before I got my car back, that the relationship developed was strained. It would be great to hear from you to hear what you think of my feedback. Thanks. More

It was Easy to make appointment. Service advisor always is attentive and keeps me updated regularly Service advisor always is attentive and keeps me updated regularly More

The service center once had more items on display for customers. Also, some of the perks that were given to long term customers aren’t offered: (shuttle beyond a certain mileage, free car wash vouchers). customers. Also, some of the perks that were given to long term customers aren’t offered: (shuttle beyond a certain mileage, free car wash vouchers). Also, the wait area looks dull when it once use to look vibrant. No displays on the walls and now they are bland. More

My service rep was Chelsea who was so attentive and helpful. Loved working with her. She made my visit an excellent experience. helpful. Loved working with her. She made my visit an excellent experience. More

Muy amable y servicial el señor Oscar creo hace un trabajo excelente gracias mil por el servicio trabajo excelente gracias mil por el servicio More

Muy amable y servicial el señor Oscar creo hace un trabajo excelente gracias mil por el servicio trabajo excelente gracias mil por el servicio More

Thank you Jarrett for always taking care of my car in the best way possible! You are the best!!! best way possible! You are the best!!! More