Al Hendrickson Toyota - Service Center

Advisor Jarret is the best! He is always there if there an issue with my car or I questions. He is always there if there an issue with my car or I questions. More

I had my car serviced (as a walk in) and appreciate that I could receive service the same day.. I was somewhat disappointed that after leaving the dealership, my tire pressure monitor started to flash; I fe I could receive service the same day.. I was somewhat disappointed that after leaving the dealership, my tire pressure monitor started to flash; I feared a flat tire so I stopped on the side of the road to check-all was well. Called the dealership and left a message seeing as it was after 6 pm. They promptly called me the next morning and told me to come back to the dealership to have service rectify the problem. When I arrived, I was told that it would be approximately 30-35 mins service time. It was almost 2 hours later when I got my car back. I asked Jarrett if they could do a quick car wash for my inconvenience and he said he would arrange it. Sadly, no car wash. I did appreciate the video of the status of the car but would have appreciated even more so a video of the finished work. Jarrett was kind and competent but I could see at the end just before I got my car back, that the relationship developed was strained. It would be great to hear from you to hear what you think of my feedback. Thanks. More

It was Easy to make appointment. Service advisor always is attentive and keeps me updated regularly Service advisor always is attentive and keeps me updated regularly More

The service center once had more items on display for customers. Also, some of the perks that were given to long term customers aren’t offered: (shuttle beyond a certain mileage, free car wash vouchers). customers. Also, some of the perks that were given to long term customers aren’t offered: (shuttle beyond a certain mileage, free car wash vouchers). Also, the wait area looks dull when it once use to look vibrant. No displays on the walls and now they are bland. More

My service rep was Chelsea who was so attentive and helpful. Loved working with her. She made my visit an excellent experience. helpful. Loved working with her. She made my visit an excellent experience. More

Muy amable y servicial el señor Oscar creo hace un trabajo excelente gracias mil por el servicio trabajo excelente gracias mil por el servicio More

Muy amable y servicial el señor Oscar creo hace un trabajo excelente gracias mil por el servicio trabajo excelente gracias mil por el servicio More

Thank you Jarrett for always taking care of my car in the best way possible! You are the best!!! best way possible! You are the best!!! More

Excellent service. Vehicle ready when promised. Chris Leporte in service is always helpful. Better to pay in cash because a two or three percent service fee may b Vehicle ready when promised. Chris Leporte in service is always helpful. Better to pay in cash because a two or three percent service fee may be added when paying by credit / debit card. More

Expensive. I received too many phone calls during my stay about people trying to buy my car (at least 4). I should only receive updates pertaining to my cars se I received too many phone calls during my stay about people trying to buy my car (at least 4). I should only receive updates pertaining to my cars service during this time, especially considering the price tag paid. Additionally, the doors to my preferred waiting area was locked, when I told a manager and another staff member I was brushed off. The other waiting area was filled with sick people in a windowless room, not ideal for waiting 5 hours for service. More