Al Hendrickson Toyota - Service Center

My tires were not rotated. My front tires are still in the front and my rear tires are still in the back My front tires are still in the front and my rear tires are still in the back More

My experience was execellent, my service manager was very polite and he explain everything to me in a timely manner polite and he explain everything to me in a timely manner More

I have previously brought my car for oil service and 5,000 miles service and never had an issue, but this time was the worst experience, first they had an issue with the appointment and made me wait 30 5,000 miles service and never had an issue, but this time was the worst experience, first they had an issue with the appointment and made me wait 30 minutes which I had no problem with, 2 hrs later they said the car was ready, when I arrived to the place and sign the papers they gave me back my car, the screen still showed the tire issue and that it needed the oil change, so they gave me back my car saying they had done the service when they had done nothing. After I went back to the person I was assigned to and mentioned that he just went to the car, and said thank you for noticing, no further explanation, kept me waiting there for 30 minutes not saying anything so I told him that I would come back, that it was not a big deal, and left, two hours later they call me to pick up the car, the person I had the appointment did not even meet with me just left the papers for me to pay and that was it, I had to ask another person, the only descent person in the place to please help me confirm that they in did had done the work since I has that previous issue. Worst experience ever, I forever ruined my trust in the place being honest with the service they offer More

El señor Omar vizcarra fue muy amable y buscó la solución a mis problemas muchísimas gracias a todo el departamento de Edison Toyota estoy muy complacido a mis problemas muchísimas gracias a todo el departamento de Edison Toyota estoy muy complacido More

Great service, keep you inform on every step they take, send you not only text, emails but also videos of the work being done, the tech also keeps letting you know what is happening... Very good attention send you not only text, emails but also videos of the work being done, the tech also keeps letting you know what is happening... Very good attention to customers and that, takes service to the next level. Great work! More

Jarret was absolutely amazing! He was polite and very professional. I would definitely recommend using him as your service provider because he is the best! He was polite and very professional. I would definitely recommend using him as your service provider because he is the best! More

Deixou o motor todo sujo de óleo, tive que pedir para lavar o motor, parece que despejou óleo todo fora do motor, o SR. HENRY teve pegar o carro e lavar, a outra vez que eu tive aí, inventaram um defeito lavar o motor, parece que despejou óleo todo fora do motor, o SR. HENRY teve pegar o carro e lavar, a outra vez que eu tive aí, inventaram um defeito no carro que não existia, inclusive tiraram foto do cilindro de freio vazando, mas não era o meu, tive que chamar o gerente, o HENRY , também ficou sabendo, poderia colocar uma faixa para o cliente acompanhar, eu fico preocupado em não ver a execução do serviço, depois do acontecido. More

Clean, very organized, professional, always on time, nice, honest, reliable, dependable, and also very direct nice, honest, reliable, dependable, and also very direct More

Great customer service! !!I had an early morning appointment to take my car in for general maintenance. As soon I arrived my car was taken to the back as scheduled. The repre !!I had an early morning appointment to take my car in for general maintenance. As soon I arrived my car was taken to the back as scheduled. The representative that assisted me provided quality customer service. Kudos Toyota!! More

I'm a 25 year customer of Al Hendrickson and count of their service department to keep my familys Toyota's in excellent condotion...well maintained and safe their service department to keep my familys Toyota's in excellent condotion...well maintained and safe More