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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,453 Reviews

6,453 Reviews of Al Hendrickson Toyota - Service Center

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May 18, 2022

The treat you so nice and the give you a nice service I love to More

by NOELINEPIERRE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilnord charles
May 18, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 18, 2022

Mr. Klaus is very attentive with the clients and friendly, you can ask any questions and he gives answer. More

by francisrenta69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
May 18, 2022 -

Al Hendrickson Toyota responded

We're delighted to hear that Klaus is delivering the high level of care we strive for! Thank you for the tremendous review and for being a valued Al Hendrickson Toyota client!

May 18, 2022

My experience was great and Chris was a super nice guy and he was very attentive More

by CHRISTINANUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Al Hendrickson Toyota responded

We're glad Chris took such excellent care of you! From all of us here at Al Hendrickson Toyota, thank you for your business and fantastic review!

May 18, 2022

We scheduled our second maintenance appointment at Al Hendrickson for our RAV4 hybrid. Klaus was very professional, efficient, and friendly. We were in and out in two hours. Great service. More

by Criderellison
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Klaus
May 18, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Klaus and the Al Hendrickson Toyota team. Drive safely in your Toyota RAV4 Hybrid, and we hope to see you back again down the road!

May 18, 2022

Excellent service and very friendly The advisor explained clearly what was needed and answer all my questions Very good everything thanks More

by gepmoreno
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Al Hendrickson Toyota responded

We are thrilled that our team delivered such communicative, top-notch service! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your experience. Drive safely!

May 18, 2022

Tengo un Corolla 2021 la batería se agotó, creí que entraba en garantía por que el carro prácticamente está nuevo, y no, tuve que pagar por la batería. Lo mismo pasó con otro carro que tuve de esa mism More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando Rodriguez
May 20, 2022 -

Al Hendrickson Toyota responded

Diana, queremos lo mejor para nuestros clientes y es muy decepcionante oír que este no se reflejo en su tiempo trabajando con nosotros. Agradecería la oportunidad de hablar con usted para ver si hay algo que pueda hacer para ayudar con la situación. Si está dispuesto, por favor llámame para discutir. Gracias, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

May 18, 2022

Really Great customer service . All my services are done in a timely manner. No unessary waiting.my entire experience with this company is always excellent 👍 More

by SANDYLOU071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Sandy! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 18, 2022

Están pendiente de las necesidades de los clientes Y dar un buena garantía a cada vehículo More

by DUARTEJAIMES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

May 18, 2022

Great service, finished very quickly car stayed clean. Hard to get an appointment. Asked if engine could be checked for poor gas consumption. This was not addressed. They said 12-15 miles per gal was av More

by qcturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
May 31, 2022 -

Al Hendrickson Toyota responded

While I'm glad you're pleased with your service, I'm sorry for any trouble you had getting an appointment and that you feel some concerns weren't properly handled. I will share this feedback with my team, but I also invite you to contact me so I can address it directly. I would be glad to have a conversation. Best, Norman Frantz - Service Manager - 954-545-6931

May 18, 2022

My only complaint is about the check in process. This was my first time having my car serviced there and I made a 945am appointment. I had no idea who the appointment was with and had no idea how to More

by DRCEMMANUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

We appreciate the chance to assist you as well as this feedback. I apologize for any confusion that occurred during your check-in process. We will take steps to improve our processes, and I look forward to seeing you at your next visit! Thank you, Norman Frantz - Service Manager - 954-545-6931

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