Al Hendrickson Toyota - Service Center

Klaus Cobb is the service advisor I always use - he is never listed in the service department. I would like to give him 5 stars. He is always professional, respectful and honest regarding the service to m never listed in the service department. I would like to give him 5 stars. He is always professional, respectful and honest regarding the service to my car needs. I am very happy with the service Al Hendrickson offers. More

i got at 6 am and asked service manger for oil change and he took in my car and had it done in no time he took in my car and had it done in no time More

Since I bought my 21 Tacoma, i have used this service department. I must say, not the best from Toyota. Every time i go, no one says hi, greets you, asks you if you need anything. i always have to find s department. I must say, not the best from Toyota. Every time i go, no one says hi, greets you, asks you if you need anything. i always have to find someone to get me started. No personality there. Then, a normal hour oil change or checkup, means me coming back up to check on it each hour as it took 2.5 to 3 hours to do. no call to let me know. I have had much better experiences at different dealers More

I feel secure knowing Klaus has my cars best interest when bring my car here. He keeps me updated and I never feel like I am being oversold on a service I don’t need. when bring my car here. He keeps me updated and I never feel like I am being oversold on a service I don’t need. More

My 2018 RAV4 (with light grey interior) didn't start yesterday so I towed to the Dealership after speaking to Klaus who is very nice. They told me it was the battery and 2 hours later the car was ready yesterday so I towed to the Dealership after speaking to Klaus who is very nice. They told me it was the battery and 2 hours later the car was ready but since it was Sunday I told Klaus I was picking up the car today. Once I got in my car today aroun7:30am I saw blue ink in my dashboard around the start button so I showed it to Klaus who stated that he would take care of it and remove the ink. Since I was late for work I didn't have time to wait. I am dumbfounded how can an employee use blue ink around the light dashboard and think that the owner of the car will not see it. There is no way the employee didn't realize what he/she did! More

Always a great experience. Klaus streamlined th visit in a friendly and professional way. Keeps me coming back! Klaus streamlined th visit in a friendly and professional way. Keeps me coming back! More

Usually I have very prompt attention and very little waiting time. But this time was a little different and took longer and I had to wait to get handled and not by the person I had an appointment with. waiting time. But this time was a little different and took longer and I had to wait to get handled and not by the person I had an appointment with. He was too busy with 2 cars ahead of me and handed me off to his associate next to him. More

Excellent customer service but a little bit of weight it’s well organized but with appointment or no appointment The waiting time it’s still about the same. it’s well organized but with appointment or no appointment The waiting time it’s still about the same. More

I've been servicing my cars here for two decades. ..always an honest experience with knowledgeable upfront information! ..always an honest experience with knowledgeable upfront information! More

Great service, wonderful service people, and it was very enjoyable riding with your service divers telling me about there baseball history in the old days. enjoyable riding with your service divers telling me about there baseball history in the old days. More