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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,003 Reviews

7,003 Reviews of Al Hendrickson Toyota - Service Center

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September 04, 2022

Service was excellent everyone was very helpful especially Oscar. I could not have asked for anything else. More

by NOCUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! Hearing that you had a successful experience working with Oscar and the team made our day. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

September 03, 2022

Excellent technical expertise. Easy to make service appointments. All work explained and done and completed as promised. More

by Rjnelson5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

September 03, 2022

If I could rate this a zero, I would. I’ve owned Toyota vehicles for over 20 years and this was the worst experience I ever had. Owner needs to rethink this department. More

by cgnashua
Customer Service
Recommend Dealer
No
Employees Worked With
Kurt Brosche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Sep 15, 2022 -

Al Hendrickson Toyota responded

We are truly sorry for the poor experience that you had. We would appreciate the opportunity to turn the experience around. I'd like to see if there is anything that I can do to help. Please call me at your convenience. Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

September 02, 2022

While I waited a long time for my car the wait was comfortable and when I inquired about the length I was given an honest and realistic reestimate. More

by eventualo299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We're happy to hear that the Al Hendrickson Toyota team was wonderful to work with. See you next time you need our assistance.

September 02, 2022

Agradezco la atención recibida por Henry Delgado y personal de mantenimiento ya que la espera fue cómoda, continuaré con el servicio de Hendrickson Toyota, muchas gracias. , More

by al.pe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Al Hendrickson Toyota responded

Fue nuestro placer servirle! Gracias por la reseña excelente y por elegir a Al Hendrickson Toyota - le deseamos muchas millas seguras hasta que nos veamos por la próxima!

September 01, 2022

I don't have any complaints. I was always very well taken care of. Thanks More

by DORABDSILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Al Hendrickson Toyota responded

Thanks for taking the time to leave Al Hendrickson Toyota a 5-star review! Drive safe and take care!

September 01, 2022

Excellent service done professional every time. Fast educated staff on time and extremely reliable support team. More

by 3MAITREYA1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Sep 01, 2022 -

Al Hendrickson Toyota responded

This is the kind of feedback that makes our day! Thank you for giving the Al Hendrickson Toyota team your kudos for all their hard work and product knowledge. See you next time!

September 01, 2022

Service was horrible! I scheduled an appointment for 10am. Got there and was told no appointment was in the system but my vehicle would be Serviced. At 1:30pm I asked for More

by MSLIND96
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Al Hendrickson Toyota responded

We are grateful to have you as a customer here, so I am disappointed that it sounds like there may have been a miscommunication regarding your appointment. I will use this feedback as an opportunity to further our training, and I hope we get another chance to impress you down the road. If there is anything else I can do for you at this time, would you please give me a call directly? Best, Norman Frantz - Service Manager - 954-545-6931

September 01, 2022

Very helpful & caring. Kluas & all r top notch..thanks & God bless. Keep up the good job. More

by JDHOLIDAY210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
Sep 01, 2022 -

Al Hendrickson Toyota responded

Thanks so much for giving Klaus and the Al Hendrickson Toyota team your awesome review. We're always happy to help!

Sep 01, 2022 -

JDHOLIDAY210 responded

Hi, Thanks for your help ..😀😁

September 01, 2022

This dealership has given excellent car service for many years. You can count on Al Hendrickson Toyota !!! More

by frankaudrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Sep 01, 2022 -

Al Hendrickson Toyota responded

We are delighted to hear from you. Thank you for the great review of Al Hendrickson Toyota!

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