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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews

6,448 Reviews of Al Hendrickson Toyota - Service Center

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May 29, 2022

Excellent service from Oscar and the other guys are attentive as well ! Always a pleasure and fast ! More

by erciliah29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Oscar and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 28, 2022

Klaus is great! ! He is the main reason I continue to bring my car to this location for service. He makes everything easy and convenient. More

by rachel.0670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klaus
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for giving Klaus a special shoutout! We appreciate the kind words, and we will see you again next time here at Al Hendrickson Toyota!

May 28, 2022

The manager was rude and had bad customer service habit and have no respect for clients.. More

by LESPIERRE01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know then
May 31, 2022 -

Al Hendrickson Toyota responded

I would appreciate the opportunity to make things right for you. If you would consider providing me with some more information about your visit, I've listed my contact information here. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 28, 2022

Quick & easy to deal with at the service counter; everything I needed dealt with was done in a quick and efficient way. Exemplary! More

by SCOOTERFSU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Armano
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review. We appreciate these kind words about the Al Hendrickson Toyota team. See you again next time!

May 28, 2022

Yes the service person I saw and technicians seem to work together like a well-oiled machine. Thank you. More

by KISHK4GOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klaus
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and hope to see you back again at Al Hendrickson Toyota. Safe travels!

May 28, 2022

My service consultant, Evan Kendra, was extremely helpful to me. First, when my battery failed, he took me right away and got it replaced that day. Then he solved a problem I had ever since I bought the car More

by SHEILAPOOR81131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the review! We are glad that Evan and the rest of the team were helpful and nice to work with. We are grateful for your kind words about us here at Al Hendrickson Toyota! See you next time.

May 28, 2022

Carmine is a pleasure to work with. I highly recommend him to take care of your service needs More

by syfrance1122
Recommend Dealer
Yes
Employees Worked With
Carmine Armano
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the review. We're glad that Carmine was wonderful to work with. See you again next time here at Al Hendrickson Toyota!

May 28, 2022

Best car dealership in south Florida. obviously the best friendly services, thank you for take care my car. More

by ZQJIANG7720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 28, 2022

Each of the numerous Service Advisors failed to even notice my presence the day I arrived for warranty work. Though they nay all have been busy, common courtesy dictates acknowledge waiting customers More

by applwood
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

I expect my team to deliver prompt and professional service and I sincerely apologize if we missed the mark. I will be sure to address these concerns with the right people so we can improve moving forward. Thank you and please reach out if you'd like to speak further. Norman Frantz - Service Manager - 954-545-6931

May 28, 2022

Excelent service and the most professional and caring service team that I have met. Thank you guys More

by fabioarciero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the review. We are glad that the team was professional and wonderful to work with. See you again next time here at Al Hendrickson Toyota!

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