Al Hendrickson Toyota - Service Center

Henry makes me feel comfortable in regards to my vehicle. As he explains clearly whtat it needs. As he explains clearly whtat it needs. More

Excellent service and advice. Very knowledgeable serviceman. Always looks out for my best interest every time. Very knowledgeable serviceman. Always looks out for my best interest every time. More

Excellent service as always! Great service from Chris Laporte and all the staff are friendly Great service from Chris Laporte and all the staff are friendly More

Started terrible ended up a very happy satisfied customer . Ask for Chris LaPorte Reservation dept had set me up with Chris K only to find out off Weds A runner called over another service person. Explain . Ask for Chris LaPorte Reservation dept had set me up with Chris K only to find out off Weds A runner called over another service person. Explained situation. Person said he will help and disappeared 30 minutes later. Wonderful Anthony. came to my assistance. Anthony had Chris LaPorte work with me. Both Anthony and Chris very professional. So bad experience became a great one. By the way I am on oxygen 24/7 and treated dignified More

Very happy with the service of my car . Experienced and qualified employees, timing was great. I could not have asked for anything else. Keep up the good Chris. Experienced and qualified employees, timing was great. I could not have asked for anything else. Keep up the good Chris. More

Customers should have a choice to purchase or decline to purchase maintenance services for 2-4 years. The wait for routine maintenance with appointment is too long 2 1/2hrs purchase maintenance services for 2-4 years. The wait for routine maintenance with appointment is too long 2 1/2hrs More

Klaus is wonderful So glad he’s my service advisor I’m disabled and handicapped and he’s very helpful and kind Also kept me posted disabled and handicapped and he’s very helpful and kind Also kept me posted More

Service was excellent everyone was very helpful especially Jarrett he always gives good advice with caring for your vehicle and very respectful especially Jarrett he always gives good advice with caring for your vehicle and very respectful More

Went in for my last inspection and oil change on my three year. And a recall notice. Came home with a new battery no charge but no oil change or notice if anything had to be done. Very upset all this after a year. And a recall notice. Came home with a new battery no charge but no oil change or notice if anything had to be done. Very upset all this after a 2 and half wait More

overall experience good. however, I delivered my car for in service one day. I got call back after diagnosis that my car needed to stay overnight & would ready at noon the n however, I delivered my car for in service one day. I got call back after diagnosis that my car needed to stay overnight & would ready at noon the next day. Noon came & went.AT 1Pm I called & was transferred to service which went straight to voicemail. I left message & have yet to receive a return call. I attempted this process several times.Then I was transferred to Henry's phone twice & left messages that I needed my car back as I had appointments the next day. Finally at 4PM I received call that work was done but when they reinstalled the dashboard three pieces broke. I told them I wanted my car back & would bring it back the following day after my appointment. I arrived the next day at 10AM only to find out only one of the pieces were ready to be installed. To be continued I have appointment this coming Wednesday.Hopefully my problem will be resolved. Also there were cracker crumbs on the driver's side floor. More