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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,003 Reviews
Call Service Center (954) 448-7257

7,003 Reviews of Al Hendrickson Toyota - Service Center

Sort by
September 08, 2022

Always a good experience. Always repectful, courteous and efficient. They get better each time I go. More

by cmpan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you are confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back!

September 08, 2022

Their customer service is 10 I love my service agent Jarrett the most friendly service agent ever! It was quick and easy thank you Jarrett More

by Fran Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Al Hendrickson Toyota responded

Fran, it makes us smile to hear that you truly appreciate our customer service! Jarrett will be so happy to receive your kudos. Thank you from the Al Hendrickson Toyota Team!

September 08, 2022

We are very pleased with our rav4 purchase, Fred Cheshier was awesome very helpful and polite we got everything we asked for,he explained all the features and made it easy to drive off.London Jackson made fi More

by rdhanraj55
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred
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Sep 08, 2022 -

Al Hendrickson Toyota responded

Congratulations on your newly purchased Toyota RAV4! We appreciate you taking the time to let others know what being a guest with Al Hendrickson Toyota is like and we will certainly let both London and Fred know you appreciated all of the help. Enjoy!

September 08, 2022

The customer service is very good. I would recommend anyone to buy their cars at Al Hendrickson. More

by JWIS7450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2022 -

Al Hendrickson Toyota responded

All of us at Al Hendrickson Toyota are grateful for your recommendation! Thank you!

September 08, 2022

That what’s a super quickly service! I’ve wait no more the 45 min More

by traslattirebollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Al Hendrickson Toyota responded

Woohoo! We are thrilled to hear your service experience was a total breeze. Thank you from all of us at Al Hendrickson Toyota!

September 07, 2022

Carmine is an exceptional service representative. He was so helpful. The service center provides quick and efficient service. More

by DAVEIOFFREDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo Armano
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Sep 07, 2022 -

Al Hendrickson Toyota responded

Thank you for the 5-stars and shoutout to Carmine! All of us at Al Hendrickson Toyota hope to see you again!

September 07, 2022

I really liked my maintenance person. He was so nice and helpful . My car was fixed in the timeframe given. More

by Tamtam3166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember
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Sep 07, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review. We are happy to hear that our team was kind and helpful! We appreciate your business here at Al Hendrickson Toyota!

September 07, 2022

We have 2 Leases, each one was done in separate dates, and the Sales people were amazing. It always good to have bilingual people, thank you for that. More

by millies_002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo Armano
Report | Print
Sep 07, 2022 -

Al Hendrickson Toyota responded

Thank you for the positive review of Al Hendrickson Toyota! We appreciate your business and hope you have a lovely day.

September 05, 2022

The service was great service department was awesome and the communication was good a returning customer. More

by DIVEMASTERMARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

September 05, 2022

Service rep Henry Delgado is really rude…always treats people as if they are dumb!! More

by Carlos.garcia38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio
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Sep 19, 2022 -

Al Hendrickson Toyota responded

Carlos, it is concerning to read feedback like this about a member of our team. We expect the utmost care and professionalism for our guests and I would like to see what I can do to make things right for you. Please give me a call when you get the chance. Thank you, Norman Frantz - Service Manager - 954-545-6931

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