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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,453 Reviews

6,453 Reviews of Al Hendrickson Toyota - Service Center

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June 01, 2022

On two occasions my fluids were not filled, please make sure to do this. Other than that service was fine! More

by JEKATXRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis
Jun 05, 2022 -

Al Hendrickson Toyota responded

I am sorry to read this review. We strive to deliver seamless and professional service, and it is disappointing to see that we missed the mark. I assure you that we will use this feedback to prevent this type of mixup from happening in the future. If there is anything more we can do to assist you or better your visit, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

June 01, 2022

Well, the worker's was kind everything was explained to me, I just like how they handled me with care they had patient I'm happy. . More

by 55MIMSMARGARET
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Jun 01, 2022 -

Al Hendrickson Toyota responded

We are happy to hear that you had such a great experience with our team! Thank you for choosing Al Hendrickson Toyota and for sharing your support on our page. See you next time!

June 01, 2022

I called in the no Ning and they were able to take care of me right away. I liked being texted to let me know my car was ready. Evan was very friendly. More

by CHRISG15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Jun 01, 2022 -

Al Hendrickson Toyota responded

Chris, we are so happy we could help! Thank you for choosing Al Hendrickson Toyota and for sharing your kind review of our team. We hope to welcome you back for all your future service needs!

June 01, 2022

The best one, good customer service. I will be more than happy to refer it to anyone asking for advice. More

by LORANCEEUGENE85.LE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 31, 2022

Good service thank you for all , I will be a good and flequent customer okay More

by alfonsoma60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Alfonso, thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we are looking forward to seeing you back!

May 31, 2022

Great dealership. Great customer service. Very reliable and responsive. I am very Happy with their service. More

by BRUKSHUT18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
May 31, 2022 -

Al Hendrickson Toyota responded

Our team is always happy to help you out! Thanks for choosing Al Hendrickson Toyota and we'll see you next time!

May 31, 2022

Went in with a tire problem and next morning I had the same tire problem More

by RHONJ02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Charles
Jun 05, 2022 -

Al Hendrickson Toyota responded

I am sorry to see that your tire problem continues to be an issue. I would like to see what I can do to get you back on the road with confidence and hope you'll give me a call at your earliest convenience to share more details with me. Thank you for your feedback, Norman Frantz - Service Manager - 954-545-6931

May 31, 2022

My advisor was very helpful, and my wait time was not very long. I was very happy. More

by BABYGURL411974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 31, 2022

Al Hendrickson Toyota did another great service job for my Mitsubishi Outlander. Very happy with the car and service. More

by EVAN.ANISH
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

We're so happy to hear that your visit with Al Hendrickson Toyota went off without a hitch. Thank you for the shoutout and we look forward to your next visit!

May 31, 2022

Quick service, friendly staff. Oscar was very helpful and offered extra help as usual. The valet service guy was also friendly and helpful More

by keilamercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to give Oscar and the Al Hendrickson Toyota team a shoutout. We're happy to hear you had such a great experience with us. Take care!

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