Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,453 Reviews

6,453 Reviews of Al Hendrickson Toyota - Service Center

Sort by
June 02, 2022

Everyone on the Al Hendrickson Toyota staff is extreamily helpful. Great customer service all the way around. More

by patrick.murphy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Al Hendrickson Toyota responded

Patrick, thank you for the glowing review of Al Hendrickson Toyota! We're glad our team delivers the high-quality service and care we strive for - and we're honored to have you as a client! Till next time.

June 02, 2022

Did a great job and they were quick to give the care back to me. More

by philbertroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Al Hendrickson Toyota responded

We're thrilled you received the quick and satisfying service we aim for, Philbert! Thank you for the tremendous review and for allowing Al Hendrickson Toyota to assist you!

June 02, 2022

Whatever time it is, you will see busy the Henry's spot, and if it is worth waiting for it. Although other sites offer you savings in their prices such as oil change or batteries, there is no better than co More

by angie.dgj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Al Hendrickson Toyota responded

We are happy to hear from you, Angie! Thank you for choosing Al Hendrickson Toyota and for sharing your confident review of our team. See you next time!

June 02, 2022

Service was friendly and prompt. Work performed was explained well. Things were well organized too. More

by BARBIEWIND57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 02, 2022 -

Al Hendrickson Toyota responded

Friendly and prompt is how we want our service to be! Thank you for the glowing review and for trusting Al Hendrickson Toyota with your maintenance needs, Barbie - we hope to see you again next time!

June 02, 2022

I know something is going on with my truck and they are still trying to tell me nothing wrong when I am the one driving it More

by ELEMENTSLIFE16
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Al Hendrickson Toyota responded

I am very sorry that you are still experiencing issues with your truck. I would like to set up an appointment for you to drive with our shop foreman. Please call me at your convenience. Thank you, Norman Frantz - Service Manager - 954-545-6931

Jun 06, 2022 -

ELEMENTSLIFE16 responded

Will you be available today

Jun 10, 2022 -

Al Hendrickson Toyota responded

I apologize. I don't always see these messages right away. You may come in today between 10am-4pm and ask for me, otherwise please call me on my direct line so that we can set up an appointment. Thank you, Norman Frantz - Service Manager - 954-545-6931

Jun 16, 2022 -

ELEMENTSLIFE16 responded

Good morning sir how are we looking this morning I am on my way back in and will be needing the truck

June 02, 2022

Quality efficient service, with great customer service. Furthermore, I was dropped off and picked up by the best drivers. Highly recommend. More

by seaira0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

June 02, 2022

For services you have a good team but the sale services it's the bad team specifically Bernard Durandisse. Good job Jarett the man need the promotion More

by JMRSJULIEN
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Durandisse bad boy not professional, russ
Jun 02, 2022 -

Al Hendrickson Toyota responded

Thank you for this review. We are always looking for ways to improve for our customers, and we will be sure to keep this feedback in mind for the future. With regard to the rest of your review, we are glad to hear that Jarett earned your five stars and will be sure to pass on the kind words. If there is anything more we can do to assist you, please feel free to reach out! - The Al Hendrickson Toyota team

June 02, 2022

I always see Klaus when I go and he is great I never had any problems I live in west palm beach and I still bring my car there everyone is so nice and the waiting area is very clean More

by SHORTIEMAA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Jun 02, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Klaus and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

June 02, 2022

I initially was disappointed when I had made an appointment and was told 3 hours. But Evan did what he could and I was finished in an hour. Service is always good (maybe that is why you are so bu More

by SLUCAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Kendra- Service Dept.
Jun 02, 2022 -

Al Hendrickson Toyota responded

We are so happy that Evan went above and beyond to shorten your wait time and make you a happy customer! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. We look forward to assisting you again in the future!

June 02, 2022

Excellent service and advisor. Jarret is the best. Met all expectations, got all things done and delivered on time. More

by GLEVIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jarret and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

...
185
...