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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,448 Reviews
Call Service Center (954) 448-7257

6,448 Reviews of Al Hendrickson Toyota - Service Center

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June 03, 2022

Very Satisfied with service. Klaus Cobb was great with informing me with everything. Happy Customer! More

by Phaedra Wiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Jun 03, 2022 -

Al Hendrickson Toyota responded

Phaedra, it is awesome to hear that Klaus and the team gave you a five-star experience! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. Drive safely until we see you again!

Helpful
June 03, 2022

good and fast service close to home. The service Washington oerformed in a promptly matter and every one was friendly More

by delosantos44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to assist you with your service needs! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your support on our page. We hope to see you again!

Helpful
June 02, 2022

Everything fine, good attention and quickly. I bring always my truck to the oil change and they always give to me a report and good prices. More

by MORASAMUEL2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lázaro , Juan Diaz, Fernando Rodriguez
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Jun 02, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Helpful
June 02, 2022

Wait too long for oil change about over one hour. Price is ok. Not so good More

by ANHDAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Klaus
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Jun 05, 2022 -

Al Hendrickson Toyota responded

I'm sorry your oil change took longer than expected. I will share this feedback with my staff in our pursuit of continuous improvement, but if you'd like to discuss this, please be in touch. My line is 954-545-6931. Best, Norman Frantz - Service Manager

Helpful
June 02, 2022

Everyone on the Al Hendrickson Toyota staff is extreamily helpful. Great customer service all the way around. More

by patrick.murphy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

Al Hendrickson Toyota responded

Patrick, thank you for the glowing review of Al Hendrickson Toyota! We're glad our team delivers the high-quality service and care we strive for - and we're honored to have you as a client! Till next time.

Helpful
June 02, 2022

Did a great job and they were quick to give the care back to me. More

by philbertroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2022 -

Al Hendrickson Toyota responded

We're thrilled you received the quick and satisfying service we aim for, Philbert! Thank you for the tremendous review and for allowing Al Hendrickson Toyota to assist you!

Helpful
June 02, 2022

Whatever time it is, you will see busy the Henry's spot, and if it is worth waiting for it. Although other sites offer you savings in their prices such as oil change or batteries, there is no better than co More

by angie.dgj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

Al Hendrickson Toyota responded

We are happy to hear from you, Angie! Thank you for choosing Al Hendrickson Toyota and for sharing your confident review of our team. See you next time!

Helpful
June 02, 2022

Service was friendly and prompt. Work performed was explained well. Things were well organized too. More

by BARBIEWIND57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jun 02, 2022 -

Al Hendrickson Toyota responded

Friendly and prompt is how we want our service to be! Thank you for the glowing review and for trusting Al Hendrickson Toyota with your maintenance needs, Barbie - we hope to see you again next time!

Helpful
June 02, 2022

I know something is going on with my truck and they are still trying to tell me nothing wrong when I am the one driving it More

by ELEMENTSLIFE16
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2022 -

Al Hendrickson Toyota responded

I am very sorry that you are still experiencing issues with your truck. I would like to set up an appointment for you to drive with our shop foreman. Please call me at your convenience. Thank you, Norman Frantz - Service Manager - 954-545-6931

Jun 06, 2022 -

ELEMENTSLIFE16 responded

Will you be available today

Jun 10, 2022 -

Al Hendrickson Toyota responded

I apologize. I don't always see these messages right away. You may come in today between 10am-4pm and ask for me, otherwise please call me on my direct line so that we can set up an appointment. Thank you, Norman Frantz - Service Manager - 954-545-6931

Jun 16, 2022 -

ELEMENTSLIFE16 responded

Good morning sir how are we looking this morning I am on my way back in and will be needing the truck

Helpful
June 02, 2022

Quality efficient service, with great customer service. Furthermore, I was dropped off and picked up by the best drivers. Highly recommend. More

by seaira0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Helpful
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