Al Hendrickson Toyota - Service Center

Was very kind and helpful. He reviewed the issue, found alternatives and quickly helped us with repair. I sea of change. Kudos Al Hendrickson Toyota .Nice work keep going He reviewed the issue, found alternatives and quickly helped us with repair. I sea of change. Kudos Al Hendrickson Toyota .Nice work keep going More

Service technician Johnny Tuna went above and beyond trying to help me with my car's issues. Communication was excellent during my waiting time at the dealership. Thank you. trying to help me with my car's issues. Communication was excellent during my waiting time at the dealership. Thank you. More

Came in because new tires I bought were leaking air. Without my permission my air conditioner was messed with.. when I drove in the ac worked fine . When I left the ac no longer worked. I immediately ca Without my permission my air conditioner was messed with.. when I drove in the ac worked fine . When I left the ac no longer worked. I immediately called the service agent and left a message and of course no courtesy of a return call . I have bought 4 cars from AH over the years and I am looking for another new car but will go to another dealership after this experience More

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I am always pleased with the service and attention I receive and Oscar is great! receive and Oscar is great! More

The service gentleman that helped me his name was Carmine. He was very nice I was in and out. The waiting room is a very nice area. The price is too expensive. Carmine. He was very nice I was in and out. The waiting room is a very nice area. The price is too expensive. More

Always a pleasure to see Klaus, he is always attentive to my concerns. I replaced all 4 tires this time. He helped me choose the best tires for my vehicle. Klaus explained every detail to me. It is always a my concerns. I replaced all 4 tires this time. He helped me choose the best tires for my vehicle. Klaus explained every detail to me. It is always a great satisfaction to know he is honest and a true professional😊. Sincerely, M.E. More

All in all not bad, not fantastic. No real order to what's going on at the service rep area where you drop your vehicle off and speak to someone. Stood there for a while looking around No real order to what's going on at the service rep area where you drop your vehicle off and speak to someone. Stood there for a while looking around not sure who to talk to, while one guy was busy with his cell phone never looking up. Eventually Jarrett finished helping who he was talking to and saw me looking lost and helped me. While I waited the 2.5 hours it took to rotate the tires and change the oil I was feeling hungry and walked over to the little white food truck/trailer in the parking lot. Walked up and while I was looking at the menu on the side of it a guy was waiting for his food talking to the guy in the window of the trailer. The guy waiting for his food says "Hey man, he's got weed, cocaine, whatever you need..." the guy in the window of the trailer looks at him, then looks at me, and I turned around and walked away. Not sure what's going on there... More

Smooth service. It’s always a pleasure working with Klaus. Will continue booking with him. It’s always a pleasure working with Klaus. Will continue booking with him. More

I feel there’s a communication issue with the service rep and the customer. If there’s anything more that need to be done, please communicate with the customer to let them know how long it will be and the customer. If there’s anything more that need to be done, please communicate with the customer to let them know how long it will be More