Al Hendrickson Toyota - Service Center

The dealership was clean, you'll treat nicely and professionally. This my first time for service there professionally. This my first time for service there More

POLITE DESK PEOPLE. AND SERVICE DONE . RECOMMEND THEM. THAT;S ALL FOLKS. THANKS FOR ENTERING ME. AND SERVICE DONE . RECOMMEND THEM. THAT;S ALL FOLKS. THANKS FOR ENTERING ME. More

Went in for 15000 mile service for my car. I also had a legitimate issue where my car would make a humming noise coming from the dashboard when my vehicle was in motion. I had mentioned this a I also had a legitimate issue where my car would make a humming noise coming from the dashboard when my vehicle was in motion. I had mentioned this as I made the appointment so the service department was aware. I was working with Chris K. and brought up the situation with him at the service desk and he told me they cannot look into the humming issue with my car, they can only do the service. I came in on a Saturday with an appointment as this is the only time I’m free. He told me I would have to come in on another day for that issue as Saturday’s are “too busy.” That doesn’t work for me due to work and my schedule. Horrible customer service as you can imagine when they can’t even help me with an actual problem I’m having with my car that I brought up when making the appointment. With an appointment, it took 3.5 hours for just the factory service. Ridiculous. Chris’ personality and attitude was also pretty cold towards me and I didn’t feel like he legitimately wanted to help me. I will be requesting another service representative next time. More

Henry was great and set the right expectations. Made sure all my concerns were addressed. Made sure all my concerns were addressed. More

Jared really tried to get my car for service and he did a great job !!! Pick up was easy and my car drives great now !!! great job !!! Pick up was easy and my car drives great now !!! More

allways great they are very fast and firendly never had an issue with them i have been a customer for many years an issue with them i have been a customer for many years More

Very good experience coming in on time kid not on time is a plus so you don't have to lose your whole day good experience at the dealership a plus so you don't have to lose your whole day good experience at the dealership More

The service is excellent. Very fast. They are kind and they give you a solution in everything. prices are good and good quality Very fast. They are kind and they give you a solution in everything. prices are good and good quality More

My service was good. I was there for brake recall service. I was there longer than I expected (3 hours) but Jarrett told me I needed 2 new tires which I did not realiz I was there for brake recall service. I was there longer than I expected (3 hours) but Jarrett told me I needed 2 new tires which I did not realize. He did a good job explaining the billing statement to me. More

I appreciate the customer service , They acknowledge the problem and took care in repairing the recall problem. But as a customer they should be able to walk us through all the work done on our car. I wa problem and took care in repairing the recall problem. But as a customer they should be able to walk us through all the work done on our car. I was told my car would stay overnight. They took all of 2 hours and I did not recognize any difference. Show me what was done on the car. I should be proven what was done by the tech worker etc., But yeah., More