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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,014 Reviews

7,014 Reviews of Al Hendrickson Toyota - Service Center

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September 26, 2022

Carmine was very attentive and helped to sort out my issues as I was concerned about dashboard alerts. More

by BUG70VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine
Sep 26, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Carmine. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

September 26, 2022

Great customer service. Easy to book an appointment. Wait time is ok. Nice waiting room. More

by AMICO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Al Hendrickson Toyota responded

The Al Hendrickson Toyota team is always happy to step in and assist with your automotive needs. Thanks for the kudos and see you next time!

September 26, 2022

great customer service. dropped the car and then i was picked up at noon to get my car. More

by frankdwoolcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Al Hendrickson Toyota responded

We are happy to have you as a customer! Thank you for choosing Al Hendrickson Toyota and for sharing your experience. Drive safely!

September 25, 2022

The 10k service made me weary if it was completely done. My tire pressure was not looked at. Check tire sign came on 2 days after service. Just to be safe I checked the oil level but it was find. More

by LAFORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Al Hendrickson Toyota responded

I am so sorry that your vehicle was not returned to you in the condition you had expected. We strive to provide thorough and quality service, and it's very disappointing to see that we missed the mark this time. I'd like to speak with you directly to ensure your outstanding concerns are addressed. If you are willing, please give me a call on my direct line. Thank you, Norman Frantz - Service Manager - 954-545-6931

September 25, 2022

Always great and reliable service you can count on. Every service is a good experience. More

by uribeju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Al Hendrickson Toyota responded

It makes us proud to hear that you can always count on those of us at Al Hendrickson Toyota! Thank you!

September 25, 2022

Garrod is a pleasure to speak with, and Always very helpful - always answers any Questions we have. More

by ilevine2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Al Hendrickson Toyota responded

We are so happy you always have a great time working with Garrod! Thank you for having confidence in Al Hendrickson Toyota. Safe travels!

September 25, 2022

Good atenttion , costumer service every staff very nice atención, only need free coffee ,☕️ 😂 good work More

by DIOLAL2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

September 25, 2022

Service was good but Al Hendrickson is overly priced and never gives breaks. I have given Al Hendrickson so much $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ it is pitiful. More

by dscutillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Oct 10, 2022 -

Al Hendrickson Toyota responded

While we are glad to hear that the team was able to get the job done, the rest of your feedback is disappointing to receive. We strive to deliver top-notch service at a competitive value, and I am sorry that this was not better reflected in your experience. I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

September 24, 2022

Al Hendrickson Toyota, Coconut Creek is superb when it comes to customer service. Klaus Cobb displays true professionalism. He's courteous and pleasant and is very knowledgeable. When he's through with yo More

by CHINNIE5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Sep 26, 2022 -

Al Hendrickson Toyota responded

What fantastic feedback for Klaus and the Al Hendrickson Toyota team! Thank you for taking the time to share your kind words. We appreciate your business and support. Until next time!

September 24, 2022

The Representative with the cowboy hat is always friendly and gives me great service. The whole team there is well executed More

by TLAFLAM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your great review! We are happy to hear that you are always so welcomed and well taken care of by our team. See you next time!

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