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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,451 Reviews

6,451 Reviews of Al Hendrickson Toyota - Service Center

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June 15, 2022

Great service every time been going there for years to service all my toyota's have known Henry for more than 15 yrs he is the best at helping me be able to get in and out with my car and back on the road More

by Myrtadiaz143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Henry and the Al Hendrickson Toyota team over the years. Drive safely, and we hope to see you back again down the road!

June 15, 2022

Returned to the dealer to examine some recent work done on car since it was making some noise. The Shop Foreman Ram Hanooman was extremely thorough, helpful & experienced to take the car on a series of tes More

by LAKISHA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Hanooman
Jun 22, 2022 -

Al Hendrickson Toyota responded

Thank you for the feedback, Lakisha. We are glad to hear that our team has thorough and helpful, but we're sorry you're still concerned with the state of your vehicle. Please let us know if we can do anything else to be helpful.

June 15, 2022

Service man was great very helpful mechanics found problem and repaired car quickly great dealership will be back for my next car More

by RLL2244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Al Hendrickson Toyota responded

We are so grateful to have earned your continued business and your positive review! Thank you from all of us at Al Hendrickson Toyota and safe travels until we see you again.

June 15, 2022

Service was prompt when I brought my car in for routine maintenance. My service clerk was professional knowledgeable and friendly. More

by gmas0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Jun 16, 2022 -

Al Hendrickson Toyota responded

It was our pleasure to assist you with your service needs! Thank you for choosing Al Hendrickson Toyota and for sharing your experience with our team. Drive safely until we see you again!

June 15, 2022

The sales man and personnel's were very professional and kind I will recommend every one that I know whose shopping for a automobile to Al Hendrickson Toyota Thanks for your service🙏🙏🙏 More

by VENORAA
Recommend Dealer
Yes
Employees Worked With
Paul Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rodriguez
Jun 15, 2022 -

Al Hendrickson Toyota responded

It was truly our pleasure to serve you! Thank you for the fabulous review and for allowing Al Hendrickson Toyota to assist with your vehicle-buying needs - we hope to see you back again down the road! Enjoy.

June 14, 2022

The only issue was estimated wait time; at first I was told I could wait for a couple of hours but then I was told to just go home because he didn't know how long it would actually take to finish the serv More

by NAISHAMATALLANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Al Hendrickson Toyota responded

Thank you for your feedback. I apologize we couldn't provide a more accurate estimate on your service time and can certainly understand your frustration. I will pass this feedback along so we can work to improve going forward, but if you'd like to discuss this, please be in touch. I hope we can earn that fifth star on your next visit. Best, Norman Frantz - Service Manager - 954-545-6931

June 14, 2022

Service department do a great job with my vehicle yesterday. I got there early,but they still took care of me right away. More

by CJHOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

June 14, 2022

I did not see any signs of sanitizing at all ! !! pieces of plastic were not replaced in the position they were removed from !!!! I had to come back on Monday to have them installed !!!! Plas More

by SONNY.BEAN
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Al Hendrickson Toyota responded

We're very sorry that you had this experience. We sincerely apologize for the issue with your installation and that you had to return to our dealership. We never want to inconvenience our guests and will look into why this situation occurred. If you would like to provide further information about your visit, please feel free to reach out directly to Norman Frantz, Service Manager, at (954) 545-6931.

June 14, 2022

Todo el. personal. es muy amable, las instalaciones son limpias y muy buen ambiente, la entrega delos autos es más rápida de lo esperado More

by SEBASTIAN.ARIAS.CAMARGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Al Hendrickson Toyota responded

Sebastian, gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle!

June 13, 2022

JenniferBurton is the best I had my best experience ever with Al Hendrickson Toyota thanks to Jennifer Jennifer is very professional, she made sure everything in my care was taken care of She accommodat More

by ibrahim52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer burton
Jun 13, 2022 -

Al Hendrickson Toyota responded

We are thrilled to see that your car-buying experience was an excellent one! Thank you so much for supporting Al Hendrickson Toyota and we'll see you next time!

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