Al Hendrickson Toyota - Service Center

It wasn't a kind person who welcomed me. No eye contact, no information needed. Poor relationship habilities. Nobody washed my car after the service. Lousy experience No eye contact, no information needed. Poor relationship habilities. Nobody washed my car after the service. Lousy experience More

thank you for the service, but there should be a person who speaks Portuguese. but spanish helps who speaks Portuguese. but spanish helps More

See Klaus Cobb when getting your vehicle serviced. He is the best! Very friendly, knowledgeable and has great customer service skills! He is the best! Very friendly, knowledgeable and has great customer service skills! More

Great service visit, staff was friendly and knowledgeable. Answered all my questions favorably and made recommendations. knowledgeable. Answered all my questions favorably and made recommendations. More

I don't know if they did something related to the Car Maintenace plan: 1. On purpose I didn't put windshield washer fluid in the tank. When I review the level, it was so empty as I left. 2. The motor w Maintenace plan: 1. On purpose I didn't put windshield washer fluid in the tank. When I review the level, it was so empty as I left. 2. The motor was so dirty as I left it. Not marks or fingerprint could be seen on around the different engine places, as if nobody had measured oil or check fluids level on the fluid tanks. 3. The car was parked, and no one told me that it was ready. I had to ask someone if my car was ready then the man looked for the key and delivered it to me. Mr. Delgado wasn't there. 4. Not even the tires were rotated (not marks on them). I marked them before taking the Car at Al' Hendrikson Center. 5. I was there close to one hour. I went to ask if my Car was ready because Mr. Delgado told me that the service would last from one to one and a half hours. Nobody told me it was ready. More

went for an my 15k maintenance and got the 20k service which included a new air filter, cabin filter, and tire rotation with the oil change. They charged me for a new air filter and cabin filter but didn' which included a new air filter, cabin filter, and tire rotation with the oil change. They charged me for a new air filter and cabin filter but didn't put in a new air filter nor cabin filter. shame on the tech you got paid for a job he didn't complete. More

MISSED THE COOKIES WITH MY COFFEE EVERY ONE WORKING THERE ARE VERY PLEASANT AND HELPFUL THERE ARE VERY PLEASANT AND HELPFUL More

The service was excellent and very quick and the advisor was so helpful and very informative I'm 💯 satisfied was so helpful and very informative I'm 💯 satisfied More

I had an appointment for oil change I had to wait at the waiting, they finish my car in the estimated time waiting, they finish my car in the estimated time More

Excellent customer service staff was courteous and helpful waiting time to get my car service was minimal would recommend to my friends helpful waiting time to get my car service was minimal would recommend to my friends More